Fluke Recording Equipment manual Customer Remedies

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User’s Guide – version 3.1.3

NetFlow Tracker

6.CUSTOMER REMEDIES

You must call your Fluke representative for an authorization to return any item during the 90 day warranty period referred to in clause 5 above, and You will be supplied with a return authorisation number and an address for returning the item together with a copy of your receipt. You acknowledge that your sole remedy for any defect in the Product will be Your rights under clause 5.

7.NO OTHER WARRANTIES

FLUKE AND/OR ITS SUPPLIERS, DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE PRODUCT, THE ACCOMPANYING WRITTEN MATERIALS AND ANY ACCOMPANYING HARDWARE AND YOU AGREE THAT THIS IS FAIR AND REASONABLE. THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, TERMS OF OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

8.NO LIABILITY FOR CONSEQUENTIAL DAMAGES

IN NO EVENT SHALL FLUKE AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR ECONOMIC LOSS OR DAMAGES WHATSOEVER OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, CAPITAL, ADDITIONAL ADMINISTRATIVE TIME OR DATA ARISING OUT A DEFECT IN THE PRODUCT OR THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF FLUKE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.TERMINATION

Either party shall be entitled forthwith to terminate this Agreement by written notice if the other Party commits any material breach of any of the provisions of this Agreement and, fails to remedy the same within sixty (60) days after receipt of a written notice from the non-breaching Party giving full particulars of the breach and requiring it to be remedied.

You shall be obliged to notify Fluke in writing of any change in the control or ownership of the End User and Fluke shall be entitled forthwith to terminate this Agreement by written notice.

This Agreement shall automatically terminate if replaced at any time with a new licence agreement.

The right to terminate this Agreement given by this clause 9 will be without prejudice to any other accrued right or remedy of either Party including accrued rights or remedies in respect of the breach concerned (if any) or any other breach, or which the Parties have accrued prior to termination.

10.INDEMNIFICATION

You shall indemnify Fluke in full and hold Fluke harmless in respect of any loss, damages, proceedings, suits, third party claims, judgements, awards, expenses and costs (including legal costs) incurred by or taken against Fluke as a result of the negligence, fault, error, omission, act or breach of You or of your employees, staff, contractors, agents or representatives or for any breach of this Agreement whatsoever by You.

Notwithstanding any other provision of this Agreement, the aggregate liability of Fluke for or in respect of all breaches of its contractual obligations under this Agreement and for all representations, statements and tortious acts or omissions (including negligence but excluding negligence causing loss of life or personal injury) arising under or in connection with this Agreement shall in no event exceed the licence fee paid by You pursuant to this Agreement prior to the date of the breach.

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Contents NetFlow Tracker Software License Agreement Grant of Licence and Payment of FeesCopyright Customer Remedies Confidential Information and Security User’s Guide version NetFlow Tracker Definitions Support Services Support ChargesUndertakings by You Supplier’s UndertakingsIntellectual Property Rights Limitation of Liability and indemnityTermination Confidential Information and Security MiscellaneousSupport Hours Exceptions to Support ServicesResponse Times Contents LONG-TERM Reports Appendix 2 CSV File Format What is NetFlow? What is NetFlow Tracker?Features and Benefits IntroductionUser’s Guide version NetFlow Tracker Installation Pre-installation ChecksMinimum System Requirements Operating System SupportInstallation on Microsoft Windows Installation on Solaris and Linux Post-installation Tasks Set up Snmp community strings Set up web front-end securityConfigure your routers and switches Add listener portsUsing NetFlow Tracker Device traffic meters InterfacesWorking with Charts Changing the displayed chartChart legend Per-AS dataView a standard chart as a pie chart View a standard chart as a tabular reportZooming Zooming outWorking with Pie Charts Working with Tabular Reports User’s Guide version NetFlow Tracker Address Reports Report TemplatesSession Reports Network Reports QoS ReportsInterface Reports Creating Filtered Reports Traffic Identification ReportsOther Reports Report TemplateSample Size Source DataStart Time End TimeOut Interface In/Out InterfaceVPN Out VPNRecognised Application Identified ApplicationToS DiffServDestination Subnet Source/Destination SubnetSource Mask Destination MaskLong-term Reports Devices and InterfacesPer-device and Per-interface Long-term Reports Filter EditorUser’s Guide version NetFlow Tracker Executive Reports General Form Report URL FormatReport Format Parameters Chart 00230024 0025Number TrueFalse HeadingFeatures Sections128 256Time Range Parameters Hour DayWeek MonCalendar-based advanced Applying a time-of-day mask to the time range HHmmDay1-day2/time1-time2 110 105100 113115 120140 125285 300Minute DailyFilter Parameters Port/name NamePort/number Tos PrecPrec%20tos Byte CodeAddr/mask Password PasswordSecurity Parameters Secret Management Portal Access Control ParametersNull Aclid specifies a permitted long-term report Features Performance Tuning Database Server SettingsDisk Speed Query SizeConfiguration Guide Snmp SettingsLicensing Listener PortsDevice Settings Device SettingsDevice List Traffic Classes ArchivingIdentified Applications VPNs Security SettingsDeleting a Device Management Portal Settings Report Settings Long-term Reports Saved FiltersExecutive Reports Span class=repdesctextTest/span Content Nelements=5 and chartWidth=400Sub-reports User’s Guide version NetFlow Tracker IP Application Names Hostname Resolution SettingsDiffServ Names AS Names Database SettingsSubnet Names User’s Guide version NetFlow Tracker Backup ArchivingMemory Settings Performance CountersUnprocessed Flowsets Interface ScansMissed Flows Missed ExportsAppendix 1 Device Configuration Enabling Netflow Export on an IOS DeviceIp cef Ip flow-export destination addressIp flow-cache timeout active Ip flow-cache timeout inactiveShow ip flow export Show ip cache flow Show ip cache verbose flowIp route-cache flow infer-fields Mls netflowMls nde sender version Mls aging longUser’s Guide version NetFlow Tracker Set mls bridged-flow-statistics enable vlanlist Set mls nde enableSet system name name Set mls nde addressFlow-sampler-map allflows mode random one-out-of 1 exit Enabling Flow Detail Records on a Packeteer DeviceEnabling NetFlow on an Enterasys Device Using sflowtool to Convert sFlow Records to NetFlow AddressAppendix 2 CSV File Format Chart CSV formatTabular report CSV format Appendix 3 Third Party Software Components
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