Troubleshooting Guide
PROBLEM | POTENTIAL CAUSE | ACTION REQUIRED |
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Burner will not light | Gas supply turned off | Turn on fuel supply and retry. |
| Out of propane | Confirm the flow of gas by smell or by listening for the hiss |
| of gas being emitted. Allow gas to clear before attempting to | |
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| relight. |
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| Weigh your propane cylinder. A standard 20 lb. cylinder |
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| will weigh about 18 lb. when it is empty and 38 lb. when it |
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| is 80 % full. |
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| WARNING: Never take a propane cylinder indoors for any |
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| purpose. |
| Blockage in the gas system | Confirm that the venturi tubes are not blocked by insects or |
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| other debris. Use a special venturi brush to clean (Fig. 16). |
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| Use a pin or needle to carefully probe the orifice in the gas |
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| valve. Never enlarge the orifice (Fig. 18). |
| Misalignment of the gas valve to | Look under the front control panel and reinsert the gas |
| the venturi tubes of the burner. | injector into the venturi tube, if required (Fig. 22). |
| Improper attachment of the | Tighten the regulator’s plastic collar onto the cylinder valve. |
| propane hose and regulator | |
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Unit won’t heat up (LP) | Control knob left open at startup, | For safety, the regulator coupling on your barbecue is |
| or | equipped with a flow control mechanism. This device limits |
| turning gas on too quickly | gas flow in the event of a sudden change in the demand for |
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| gas. This may be engaged inadvertently, if a burner control |
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| knob should be left ON when you open the propane cylinder |
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| valve. Rapidly opening the valve can also engage flow control. |
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| To resolve the problem, close your cylinder valve. Confirm that |
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| all burner control knobs are in the OFF position. Open the |
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| cylinder valve slowly (about 1 to 2 turns) and wait 5 seconds. |
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| Finally, turn a single burner ON and try relighting it. |
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Unit won’t stay lit | Wind | Always shelter your Grill from strong winds. |
| Running out of fuel | Confirm the flow of gas by smell, or by listening for the hiss |
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| of gas being emitted. |
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| Weigh your propane cylinder. A standard 20 lb. cylinder will |
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| with about 18 lb. when it is empty ad 38 lb. when it is 80% full. |
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| WARNING: Never take a propane cylinder indoors for any |
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| purpose. |
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