7 YEAR PLATINUM LIMITED WARRANTY
1. LIMITED WARRANTY COVERAGE
Blue Ember gas barbeque owners have the benefit of a Platinum limited warranty from the date of purchase against any and all defects in materials and workmanship during the period of warranty coverage specified. This limited warranty is extended to the original customer/purchaser only and is not transferable.
Your Fiesta / Blue Ember barbeque (and related equipment) have been certified for use in by the applicable certifying authorities specified on the rating plate affixed to the barbeque and related equipment. Your Fiesta / Blue Ember barbeque must be used only in accordance with the applicable certification and Fiesta / Blue Ember's Care and Use Instructions. It must be assembled in accordance with applicable Fiesta / Blue Ember assembly guide. Fiesta does not recommend the conversion of the gas supply specified on the rating plate to any other fuel or equipment. Any conversion will result in the termination of the Fiesta Blue Ember warranty and the default of the applicable certification.
Date and proof of purchase is mandatory for all warranty claims. Always identify the product, model number and serial number when requesting warranty coverage.
This warranty covers replacement parts only. All other costs including labor, transportation postage and other incidental service costs are the responsibility of the applicant.
The use of non Fiesta / Blue Ember replacement parts automatically voids the Fiesta Barbeque Warranty
2. LIMITATIONS
This limited warranty applies only to Blue Ember barbeques that have been properly assembled, operated and maintained and reasonably used as defined in the Blue Ember care and use manual, and assembly instructions. Please refer to the care and use section of this manual for instructions on the proper care and use of your Blue Ember barbeque.
YOUR BLUE EMBER PRODUCT MUST BE USED ONLY IN ACCORDANCE WITH APPLICABLE CERTIFICATION AND FIESTA'S
CARE AND USE INSTRUCTIONS
Fiesta shall not be responsible for any indirect or consequential damages arising as a result of any defect in the barbeque whether such defect is covered by warranty or not. This limited warranty does not apply to and Fiesta Gas Grills shall not be responsible or liable for any failures or operating difficulties caused by anything other than defective materials or workmanship.
There are no other warranties or conditions, express or implied, statutory of otherwise (including any implied warranty of merchantability or fitness for a particular purpose) except as expressly provided for herein. No person is authorized to create for Fiesta / Blue Ember any condition or liability in connection with the barbeque.
Exclusions to this warranty include normal wear and tear, accidental damage, abuse, tampering or misuse, alteration, misapplication, vandalism, careless handling, improper installation, improper assembly, improper use, maintenance or service, deterioration or damage due to severe weather i.e. hail, hurricanes, earthquake, tornados, or discoloration or paint chipping surface rust or rust perforation due to paint chipping resulting from normal wear and tear or causes other than defective material or due to chemical exposure in the atmosphere, commercial or rental use, use of improper or uncertified fuel, fuel source or equipment, or failure to do normal & routine maintenance or service, including (not limited to) removal of insects within the venturi tubes. The provisions of this additional written warranty are in addition to and not a modification of, nor subtraction from any other statutory warranties or other rights and remedies provided by any provincial law. Warranty will NOT apply if this gas grill is used for commercial or rental purposes.
The provisions of this additional written warranty are in addition to and not a modification of, nor subtraction from any other statutory warranties or other rights and remedies provided by any provincial law. The purchaser may have different rights which may vary from province to province in Canada and state to state in the United States of America according to applicable legislation. This warranty does not exclude or limit those statutory rights except to the extent permissible in law.
3. CONDITIONS FOR APPLICATION OF THE LIMITED WARRANTY
The attached limited warranty registration must be detached, filled in and returned with a copy of the purchase invoice to Fiesta Gas Grills.
One Fiesta Drive, Dickson, TN 37055 within 21 days of the date of the purchase. Alternatively, your warranty may also be registered online at fiestagasgrills.com This limited warranty is not valid or binding unless the limited warranty is registered on line or the voucher below is completed and delivered into the possession of Fiesta Gas Grills within 21 days of the date of purchase. The purchaser shall retain a copy of the purchase invoice for future claims.
Purchaser must notify Fiesta Gas Grills immediately upon discovery of any defects in the barbeque or any parts thereof for which purchaser claims coverage under this limited warranty. All warranty service and/or replacement of Blue Ember parts must be performed by the customer service department of Fiesta Gas Grills. Customers seeking warranty service and/or replacement should contact Fiesta customer service with their model number, serial number and the nature of their claim. A tracking number will be issued at that time. All defective parts must be returned to Fiesta's customer service department, accompanied by the tracking number. The purchaser shall be responsible for performance and cost of disassembly, packaging and shipping costs. Fiesta will repair or (at it option) replace the defective components if after inspection it is evident that the defect occurred under normal domestic use.
All warranty replacement shall be subject to the terms and conditions of this warranty for the remainder of the original period of coverage.
4. REPLACEMENT OR PRO-RATED REFUND
Fiesta / Blue Ember's undertaking under this limited warranty is:
For the first two years from the date of purchase to replace the defective part or parts.
For the remaining five years from the date of purchase to credit the prorated value of any non-electrical defective parts against the purchase of replacement parts. In year 3, 60% of the part's value will be credited against the purchase of replacement parts, in year 4, 50% of the part's value will be credited against the purchase of replacement parts, in year 5, 40% of the part's value will be credited against the purchase of replacement parts, in year 6, 30% of the part's value will be credited against the purchase of replacement parts, in year 7, 20% of the part's value will be credited against the purchase of replacement parts.
If replacement parts are not available, the amount of any refund will be based upon the proportional value of the defective part in relation to total value of the barbeque at factory prices in effect in the year of the purchase and will be pro-rated for the period of time remaining under the limited warranty.
The factory prices are lower than retail selling prices and any refunds are bases upon relative value of defective part only, not entire barbeque.
When replacement parts are provided, purchaser will be charged manufacturer's approximate cost of shipping and handling replacement parts. Re-assembly will be purchaser's responsibility.
