Quadra-Fire FG21SP-NG, FG21SP-LP owner manual Troubleshooting

Page 15

7 Troubleshooting

A. Troubleshooting

With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service. If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service technician in the diagnosis of problems and the corrective action to be taken.

Symptoms

Possible Causes

Corrective Action

1. A match or piezzo will not

A. Main gas shutoff valve is

1.

Make sure that the shutoff valve located on the

 

light the pilot.

closed

 

incoming gas line is open.

 

 

B. There is air in the gas line.

1. Light a match. Turn the valve knob to the “PILOT”

 

 

 

 

position and depress. Keep the match near the pilot

 

 

 

 

burner until it lights.

 

 

 

 

 

 

 

C. The valve knob is in the

1.

Turn the valve knob to the “PILOT” position and

 

 

“OFF” position.

 

depress. Keep the match near the pilot burner until it

 

 

 

 

lights.

 

 

 

 

 

 

 

D. The pilot orifice is plugged,

1.

This repair requires tools and some degree of

 

 

not allowing gas to flow.

 

experience. Call a qualified service technician.

 

 

 

 

 

 

 

E. There is no gas supply to

1.

Check the plumbing to ensure the fireplace has been

 

 

the fireplace.

 

hooked up the gas supply line.

 

 

 

2.

The propane tank is empty.

 

 

 

 

 

2.

The pilot lights, but

A. There is a weak pilot flame

1.

The pilot flame must engulf the thermocouple.

 

will not stay lit after

 

 

Clean and/or adjust the pilot for maximum flame

 

carefully following lighting

 

 

impingement on the thermocouple.

 

instructions.

 

 

 

3.

The pilot is on, but there is

A. A blockage is preventing

1.

Inspect the burner orifice for obstruction. Call a

 

no gas to the main burner;

gas flow.

 

qualified service technician.

 

the valve knob is on.

 

 

 

 

B. Defective valve.

1.

Replace the gas valve. Call a qualified service

 

 

 

 

 

 

technician.

15

Quadra-Fire • Fogata Grande

October 2006

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Contents What to do if you smell gas FG21SP-LPListing Label Information/Location CongratulationsTable of Contents BTU Specifications Listing and Code ApprovalsAppliance Certification Asphyxiation Risk Design and Installation ConsiderationsGetting Started Tools and Supplies NeededInspect the Appliance and Components Valve Control Box AssemblyFire Risk Framing and ClearancesSelect Appliance Location ClearancesAppliance Set Up Quadra-Fire Fogata Grande Gas Information FuelGas Pressure Gas Connection High Altitude InstallationsValve Control Knob Piezo On/Off SwitchOperating Instructions Before Lighting ApplianceTo Turn OFF GAS to Appliance Fire Risk High Temperatures After the Appliance is LitInspection Before Each Use Troubleshooting TroubleshootingCheck Maintenance and Service TasksMaintaining and Servicing the Appliance Risk of injury or property damage Before servicingService Parts List Reference Materials# Description of Part Part Number Qty Part Number Qty LogLogs # Description of PartLogs To obtain service under this warranty, you must
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FG21SP-NG, FG21SP-LP specifications

The Quadra-Fire FG21SP-LP and FG21SP-NG are innovative gas stoves designed to enhance heating efficiency while providing an aesthetic charm to any living space. These models epitomize the ideal blend of contemporary design, quality engineering, and reliable performance, making them popular choices among homeowners seeking an effective heating solution.

One of the main features of the FG21SP series is its versatile fuel options. The FG21SP-LP operates on propane, while the FG21SP-NG is designed for natural gas. This flexibility allows users to select the fuel type that best suits their preferences and needs, ensuring a seamless integration into existing home systems.

Both models are equipped with a powerful 21,000 BTU capacity, providing ample heat for medium to large spaces. This heating output ensures that rooms maintain a comfortable temperature efficiently, especially during the colder months. The adjustable flame height allows users to customize the ambiance and heat output easily.

The stoves feature a unique bay front design, which offers a stunning view of the flames while maximizing the overall heat radiated into the room. The large viewing area is enhanced by the ceramic glass door, which is not only stylish but also durable and resistant to high temperatures.

Efficiency is a significant attribute of both the FG21SP-LP and FG21SP-NG models. With a high efficiency of up to 82%, these stoves convert a large percentage of fuel into usable heat, minimizing waste and reducing energy costs over time.

One of the standout technologies employed in these stoves is the Quadra-Fire’s innovative heat management system. This system ensures effective heat distribution while maintaining a steady and reliable performance. Additionally, both models come equipped with a variable-speed blower that enhances heat circulation, optimizing comfort throughout the space.

Maintenance is made simple with the FG21SP series, thanks to features such as easy access to the interior for cleaning and inspections. The attractive design, combined with the robust construction and user-friendly features, sets the Quadra-Fire FG21SP-LP and FG21SP-NG apart from other gas stoves in the market.

In conclusion, the Quadra-Fire FG21SP-LP and FG21SP-NG gas stoves deliver on performance, efficiency, and aesthetic appeal, making them excellent choices for anyone looking to upgrade their home heating system. With their modern design and array of features, these stoves not only provide warmth but also serve as beautiful focal points in any room.
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