Desa (V)TC36PE SERIES, (V)TC36NE SERIES Replacement Parts, Service Hints, Technical Service

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Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service Department at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral infor- mation.

When calling DESA, have ready

model number of your fireplace

the replacement part number

Service Hints

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• fireplace will not produce specified heat

• propane/LP gas supply might be low (propane/ LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

Technical Service

You may have further questions about installation, operation or troubleshooting. If so, contact DESA’s Customer Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.

YoucanalsovisitDESA’stechnicalservicewebsiteat www.desatech.com.

Specifications

TC36NE and VTC36NE

• Rating: 18,000/26,000 Btu/hr

• Gas Type: Natural Gas Only

• Ignition: Electronic

• Manifold Pressure: 3.5" w.c.

• Minimum Inlet Supply Pressure: 5.5" w.c.

• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 36" x 41" x 21 1/8" (914 x 1041 x 537 mm)

TC36PE and VTC36PE

• Rating: 17,000/24,000 Btu/hr

• Gas Type: Propane/LP Gas Only

• Ignition: Electronic

• Manifold Pressure: 10.0" w.c.

• Minimum Inlet Supply Pressure: 11.0" w.c.

• Firebox Dimensions (HxWxD) (Flanges and Standoffs Not Included in Measurement): 36" x 41" x 21 1/8" (914 x 1041 x 537 mm)

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116234-01E

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Product Identification High traffic areasLocal Codes Product FeaturesPre-Installation Preparation Location and space requirementsFront 36 914 mm Top of Standoffs Vent See venting Clearances42 1067 mm Venting clearancesNoncombustible mantels at any height above Framing and finishingFireplace Location of Termination Cap Termination CAP AIR Supply Inlet GAS MeterVenting Installation Instructions Installation PrecautionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Ground Floor Installation Round TerminationCorner Installation Recommended Applications Corner ground floor installationHorizontal System Installation Using TWO 90 Elbows Flat Ceiling Installation Installation for vertical terminationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe High Altitude Installation Vertical VentingParts list for venting kits and components Desa 5/8 Pipe & Vent Kits Number DescriptionModel BK Installation Fireplace InstallationInstalling optional blower accessories Plug in blower power cordModel BKT Installation Blower Model BKTBlower Wiring Diagram Installing Gas Piping to Fireplace LocationInstallation Items Needed Connecting Fireplace to GAS Supply Propane/LP Supply TankExternal Regulator Vent Pointing DownClose equipment shutoff valve see Figure Checking GAS ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Disconnect fireplace and its individual equipRemoving Louver Panels Pressure Testing Fireplace Gas ConnectionsRemoving/Replacing Glass Door Removing Glass DoorInstalling Brick liner Models BL36DASA and BL36DHASA Installing lava rock and glowing embersCleaning Glass Door Optional Remote control Installation model WRC Wall Switch InstallationClose top and bottom louvers Wiring Diagram Lighting Instructions For your safety Read before lightingOperating Fireplace To Turn OFF GAS To ApplianceInspecting Burners Operating optional blower accessoryPilot Assembly Optional Remote OperationPilot and burners Cleaning MaintenanceGlass Door LogsObserved Problem Possible Cause Remedy TroubleshootingVenting system No gas to burner, although wall Wall switch wires defective Check wiring connectionAnd/or check ground wire to Pilot will not stay litGas leak. See Warning Statement at topTechnical Service Replacement PartsService Hints SpecificationsAccessories Illustrated Parts Breakdown Models TC36NE, VTC36NE, TC36PE and VTC36PEParts List 19 18 Burner Pan Assembly Keep this Warranty Warranty InformationLimited Warranty DIRECT-VENT Fireplace