Desa (V)TC36PE SERIES, (V)TC36NE SERIES installation manual Troubleshooting, Venting system

Page 31

Cleaning and

Maintenance

Continued

venting system

Conduct annual inspection of the venting system following these guidelines:

1.Check areas of venting system that are exposed to the weather for corrosion (rust spots or streaks and, inextremecases,holes).Havetheseitemsreplaced immediately by a qualified service person.

2.Remove the vent cap and shine a flashlight into the vent. Remove any foreign material.

3.Check for evidence of excessive condensation. Continuous condensation can cause corrosion of caps, pipes and fittings and can be caused by having excessive lateral runs, too many elbows or exterior portions of the system being exposed to cold weather.

4.Inspect joints to verify that no pipe section or fitting has been disturbed and loosened. Check mechani- cal supports such as wall straps for rigidity.

Troubleshooting

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

Note: Before troubleshooting the system, make sure the gas shutoff valve is ON. The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Ignitor will not spark or pilot

1.

No gas supply or shutoff

1.

Check to see if you have gas

will not light

 

valve is OFF

 

supply and that equipment

 

2.

Air in gas line

2.

shutoff valve is opened

 

Repeat lighting procedure

 

 

 

 

several times to purge all air

 

 

 

 

out of lines. If after repeated

 

 

 

 

attempts appliance does not

 

 

 

 

light, call for qualified service

 

3.

Construction debris clogging

3.

and repair

 

Remove debris and dirt, in-

 

 

pilot orifice

 

spect and clean any other

 

4.

Low gas pressure

4.

possible obstructions

 

Contact your gas supplier to

 

5.

Kinked pilot line

5.

check pressure

 

Have a qualified technician

 

6.

Control valve is not opening

6.

replace pilot line

 

Replace control valve (Refer to

 

7.

No power to unit or the igni-

7.

Replacement Parts, page 34)

 

Check that main power is

 

 

tion module or power trans-

 

on and that all wire connec-

 

 

former is bad

 

tions are made correctly to

 

 

 

 

the ignition model (see Wiring

 

 

 

 

Diagram, page 27). Check for

 

 

 

 

24 VAC at the secondary side

 

 

 

 

of the transformer. If 24 VAC

 

 

 

 

is present and the module does

 

 

 

 

not operate, have the module

 

 

 

 

replaced otherwise have the

 

 

 

 

transformer replaced

116234-01E

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information High traffic areas Product IdentificationLocation and space requirements Product FeaturesPre-Installation Preparation Local CodesVenting clearances Clearances42 1067 mm Front 36 914 mm Top of Standoffs Vent See ventingNoncombustible mantels at any height above Framing and finishingFireplace Termination CAP AIR Supply Inlet GAS Meter Location of Termination CapInstallation Precautions Venting Installation InstructionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Round Termination Ground Floor InstallationRecommended Applications Corner ground floor installation Corner InstallationHorizontal System Installation Using TWO 90 Elbows Flat Ceiling Installation Installation for vertical terminationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe Vertical Venting High Altitude InstallationDesa 5/8 Pipe & Vent Kits Number Description Parts list for venting kits and componentsPlug in blower power cord Fireplace InstallationInstalling optional blower accessories Model BK InstallationBlower Model BKT Model BKT InstallationBlower Wiring Diagram Installing Gas Piping to Fireplace LocationInstallation Items Needed Propane/LP Supply TankExternal Regulator Vent Pointing Down Connecting Fireplace to GAS SupplyDisconnect fireplace and its individual equip Checking GAS ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Close equipment shutoff valve see FigureRemoving Glass Door Pressure Testing Fireplace Gas ConnectionsRemoving/Replacing Glass Door Removing Louver PanelsInstalling Brick liner Models BL36DASA and BL36DHASA Installing lava rock and glowing embersCleaning Glass Door Optional Remote control Installation model WRC Wall Switch InstallationClose top and bottom louvers Wiring Diagram To Turn OFF GAS To Appliance For your safety Read before lightingOperating Fireplace Lighting InstructionsOptional Remote Operation Operating optional blower accessoryPilot Assembly Inspecting BurnersLogs Cleaning MaintenanceGlass Door Pilot and burnersObserved Problem Possible Cause Remedy TroubleshootingVenting system Pilot will not stay lit Check wiring connectionAnd/or check ground wire to No gas to burner, although wall Wall switch wires defectiveStatement at top Gas leak. See WarningSpecifications Replacement PartsService Hints Technical ServiceAccessories Models TC36NE, VTC36NE, TC36PE and VTC36PE Illustrated Parts BreakdownParts List 19 18 Burner Pan Assembly Keep this Warranty Warranty InformationLimited Warranty DIRECT-VENT Fireplace