Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the Vision 85.

If you encounter an issue not described here or in Section 3 (refer to Installation Considerations on page 18), or if the suggested solutions fail to resolve the problem, please contact your Vidikron dealer or Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The projector does not turn on

The Vision 85 is not

• Ensure that the Vision 85 is

after initial installation. The

 

plugged in or the AC outlet

 

plugged in and that the AC

power LED on the front of the

 

is not active.

 

outlet is active.

VHD Controller lights red after

The serial connection from

• Ensure that the RS-232

you press the power button.

 

the VHD Controller to the

 

output from the VHD

 

 

Vision 85 is incorrect.

 

Controller is properly

 

 

 

 

connected to the RS-232C

 

 

 

 

port on the Vision 85 (see

 

 

 

 

Figure 3-10).

 

The remote control

Replace the batteries.

 

 

batteries have run out.

 

 

 

 

 

 

The projector and VHD

Faulty or incorrect video

• Ensure that the HDMI

Controller are both on, but

 

connection between the

 

output from the VHD

there is no picture and

 

VHD Controller and the

 

Controller is properly

on-screen menus do not

 

Vision 85.

 

connected to the HDMI

appear.

 

 

 

input on the Vision 85 (see

 

 

 

 

Figure 3-10).

 

 

 

 

The projector and

Incorrect source selection.

• Select the correct source.

VHD Controller are both on

Source component is not

• Turn on the source.

and menus appear on-screen,

 

turned on.

 

 

but there is no picture.

Source component is

• Check video connections to

 

 

connected incorrectly or

 

source component.

 

 

not at all.

 

 

 

 

 

 

A projected image from a DVD

DVD player is connected to

• Turn off progressive scan

is split or otherwise scrambled.

 

the Component input and

 

on the DVD player. Or,

 

 

set to progressive scan

 

connect the DVD player to

 

 

mode.

 

the HD1 or HD2 input.

 

 

 

 

Image is too bright and/or

Contrast is set too high.

• Lower the contrast setting.

lacks definition in the bright

 

 

 

 

areas of the image.

 

 

 

 

 

 

 

 

 

Image appears “washed out”

Brightness is set too high.

Lower the brightness

and/or dark areas appear too

 

 

 

setting.

bright.

 

 

 

 

 

 

 

 

Colors in the image are

The Red/Pr, Green/Y or

• Ensure that the source

swapped (for example, reds

 

Blue/Pb outputs from the

 

outputs are connected to

appear blue or vice versa) on

 

source are connected to the

 

the correct VHD Controller

one or more sources.

 

wrong inputs on the VHD

 

input.

 

 

Controller.

 

 

 

 

 

 

 

74

Vidikron Vision 85 Owner’s Operating Manual

Page 86
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Vidikron Model 85 manual Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution