Desa (V)VC42NE, (V)VC42PE installation manual Gas leak. See Warning statement at

Page 27

TROUBLESHOOTING

27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces.

just after burner is lit or shut off

 

tracting while cooling

 

If noise is excessive, contact qualified

 

 

 

 

service person

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

operation

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 19)

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

2.

Improper vent config.

2.

Check vent configuration specification

 

 

 

 

(see Venting Installation Instructions,

 

 

 

 

page 7)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Air holes at burner inlet blocked

1.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

2.

Burner flame holes blocked

2.

Remove blockage

 

3.

Improper venting or excessive blockage

3.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

4.

Excessive amounts of embers and pan

4.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

116237-01A

www.desatech.com

Page 26 Page 28
Image 27
Page 26 Page 28
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Framing and Finishing ClearancesTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Venting Installation InstructionsCorner Installation Venting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationVertical V Horizontal H Min Max 12 max 18 max 20 max Vertical Termination ConfigurationsHigh Altitude Installation Desa 5/8 Pipe & Vent Kits Venting InstallationFireplace Installation Check GAS Type Installing Optional Blower AccessoryModel BKT Installation Fireplace InstallationInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Pressure Testing Fireplace Gas Connections REMOVING/REPLACING Glass DoorRemoving Louver Panels Installing Lava Rock and Glowing Embers Cleaning Glass DoorRemoving Glass Door Installing Brick Liner Models BL42DASA and BL42DHASA Wall Switch InstallationOptional Remote Control Installation Model WRC Wiring Diagram Operating FireplaceLighting Instructions Operation Operating Optional Blower AccessoryTo Turn OFF GAS To Appliance Optional RemoteLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause Remedy TroubleshootingGas leak. See Warning statement at Parts Under Warranty Replacement PartsService Hints Technical ServiceSpecifications Models VC42NE, VC42PE, VVC42NE and VVC42PE Illustrated Parts BreakdownKEY Part Number Description QTY Parts List19 18 116237-01A KEY Part Number Description Accessories Owners Registration Form Postage Required 116237-01A Keep this Warranty Warranty Information

(V)VC42PE, (V)VC42NE specifications

Desa (V)VC42NE and (V)VC42PE are innovative heating solutions that cater to modern residential and commercial spaces. These advanced units embody a combination of efficiency, sustainability, and user-friendly features, making them highly sought after in the market.

The (V)VC42NE model stands out for its high energy efficiency, designed to provide optimal heating performance while minimizing energy consumption. This unit incorporates state-of-the-art condensing technology, which allows it to extract additional heat from exhaust gases, enhancing its overall energy efficiency. With a commendable seasonal efficiency rating, it is suitable for environments where reduced carbon footprints are a priority.

On the other hand, the (V)VC42PE model is engineered to offer unparalleled versatility. It supports a range of fuel options, including natural gas and propane, making it adaptable to various installations. This flexibility is particularly beneficial for users who may want to switch fuel sources in the future. The (V)VC42PE also includes a powerful fan system, which ensures even heat distribution throughout the space, eliminating cold spots.

Both models are equipped with advanced safety features that comply with stringent industry standards. These include flame failure devices, pressure relief valves, and overheat protection systems that ensure the units operate safely under all conditions. Additionally, they are designed for low maintenance, with accessible components that simplify servicing and repairs.

One of the standout characteristics of both Desa models is their intuitive control systems. The units feature digital thermostats that allow users to set and monitor temperatures effortlessly. Moreover, they offer programmable settings that enable users to optimize heating schedules according to their lifestyle needs. This feature contributes to enhanced comfort while further promoting energy savings.

In terms of design, both the (V)VC42NE and (V)VC42PE models possess a sleek, modern aesthetic that integrates seamlessly into various interior styles. Their compact size allows for easy installation in tight spaces, making them an ideal choice for apartments, offices, and other limited areas.

In summary, Desa (V)VC42NE and (V)VC42PE units are exemplary heating systems that combine efficiency, safety, and user-friendly features, making them suitable for a wide range of applications. With their advanced technologies and commitment to sustainability, these models are poised to meet the demands of today's energy-conscious consumers.
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