Desa V)VC36NE SERIES Pilot will not stay lit, Check wiring connection, To ignition module and/or

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Pilot will not stay lit	1.	Loose wiring on ignitor wire	1.	Check wiring connection.
		to ignition module and/or		Refer to wiring diagram (see
		poor ground to ignition mod-		Wiring Diagram, page 27)
		ule		and/or check ground wire to
	2.	Pilot flame too low to sense	2.	ignition module
				Clean and adjust pilot burner
				and check gas supply and inlet
				pressure to unit
				Note: Have a qualified techni-
				cian replace pilot assembly if
				broken or corroded
No gas to burner, although wall	1.	Wall switch wires defective	1.	Check electrical connections
switch and valve are set to the		or too long
ON position
Frequent pilot outage	1.	Pilot flame may be too low,	1.	Clean and adjust pilot flame for
		causing safety pilot to “drop		maximum flame impingement
	2.	out”	2.	on thermopile
		Improper venting or excessive		Have the vent system inspect-
		blockage		ed, including the termination
				cap. Remove any restriction
				or obstruction
Fireplace produces a clicking/tick-	1.	Metal expanding while heating	1.	This is normal with most
ing noise just after burner is lit		or contracting while cooling		fireplaces. If noise is exces-
or shut off				sive, contact qualified service
				person
Slight smoke or odor during initial	1.	Residues from manufacturing	1.	Problem will stop after a few
operation		processes and logs curing		hours of operation

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