Desa (V)VC42NE Series, (V)VC42PE Series installation manual Gas leak. See Warning statement at

Page 27

TROUBLESHOOTING

27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces.

just after burner is lit or shut off

 

tracting while cooling

 

If noise is excessive, contact qualified

 

 

 

 

service person

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

operation

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 19)

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

2.

Improper vent config.

2.

Check vent configuration specification

 

 

 

 

(see Venting Installation Instructions,

 

 

 

 

page 7)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Air holes at burner inlet blocked

1.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

2.

Burner flame holes blocked

2.

Remove blockage

 

3.

Improper venting or excessive blockage

3.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

4.

Excessive amounts of embers and pan

4.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

116237-01D

www.desatech.com

Page 26 Page 28
Image 27
Page 26 Page 28
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements Framing and Finishing ClearancesTermination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Horizontal Vent Cap Noncombustible Exterior Horizontal Termination Configurations Venting Installation InstructionsCorner Installation Venting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationVertical V Horizontal H Min Max 12 max 18 max 20 max Vertical Termination ConfigurationsHigh Altitude Installation Desa 5/8 Pipe & Vent Kits Venting InstallationFireplace Installation Check GAS Type Installing Optional Blower AccessoryModel BKT Installation Fireplace InstallationInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Pressure Testing Fireplace Gas Connections REMOVING/REPLACING Glass DoorRemoving Louver Panels Installing Lava Rock and Glowing Embers Cleaning Glass DoorRemoving Glass Door Installing Brick Liner Models BL42DASA and BL42DHASA Wall Switch InstallationOptional Remote Control Installation Model WRC Wiring Diagram Operating FireplaceLighting Instructions Operation Operating Optional Blower AccessoryTo Turn OFF GAS To Appliance Optional RemoteLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause Remedy TroubleshootingGas leak. See Warning statement at Parts Under Warranty Replacement PartsService Hints Technical ServiceSpecifications Models VC42NE, VC42PE, VVC42NE and VVC42PE Illustrated Parts BreakdownKEY Part Number Description QTY Parts List2827 19 18 116237-01D KEY Part Number Description Accessories Owners Registration Form Postage Required 116237-01D Keep this Warranty Warranty Information

(V)VC42NE Series, (V)VC42PE Series specifications

The Desa (V)VC42NE Series and (V)VC42PE Series are advanced heating systems designed for residential and commercial applications. These models offer a unique combination of efficiency, performance, and user-friendly features, catering to diverse heating needs.

One of the standout features of both series is their exceptional energy efficiency. Utilizing cutting-edge technology, these heating solutions provide substantial savings on energy costs while minimizing environmental impact. The (V)VC42NE Series is particularly known for its low emissions, adhering to strict environmental regulations and contributing to cleaner air quality.

In terms of technology, the series incorporates innovative heating design and advanced materials. The high-efficiency burners ensure maximum heat output with minimal fuel consumption. Furthermore, the built-in diagnostics make it easy for homeowners and technicians to monitor performance and troubleshoot any issues that may arise, ensuring consistent and reliable operation over time.

The (V)VC42NE and (V)VC42PE models are equipped with user-friendly control systems. The intuitive interface allows users to set and adjust temperatures with ease, making it accessible for everyone. Additionally, these systems support programmable settings, enabling users to customize their heating schedules based on their lifestyle and preferences, thereby enhancing comfort and convenience.

Another essential characteristic of these series is their versatility in installation. With options for both vented and unvented configurations, users can choose the system that best fits their space and requirements. This flexibility allows for seamless integration into various environments, whether in homes, offices, or commercial establishments.

Safety is also a paramount focus in the design of the (V)VC42NE and (V)VC42PE Series. Built-in safety features, including flame failure devices and overheat protection, offer peace of mind to users by minimizing the risk of accidents.

Lastly, the sleek and modern appearance of these heating solutions ensures that they complement any décor. Their durable construction guarantees longevity, making the Desa series a reliable investment for those seeking effective heating solutions. In summary, the Desa (V)VC42NE Series and (V)VC42PE Series provide a potent combination of efficiency, safety, and user-friendly features, making them ideal choices for anyone in need of a dependable heating system.
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