Desa CVTR18, CVTR24 installation manual Clean pilot see Cleaning and Mainte

Page 15

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at pilot (GA9053 Only)

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Bad ground on piezo ignitor

3.

Scrape away paint on bracket for better

 

 

 

 

contact with ground on piezo ignitor

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace electrode

 

7.

Ignitor electrode positioned wrong

7.

Reposition electrode

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at pilot but no ignition (GA9053 Only)

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob. Re-

 

 

 

 

peat igniting operation until air is removed

 

5.

Pilot adjustment screw closed

5.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

6.

Pilot is clogged

6.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace pilot assembly

 

7.

Low gas pressure

7.

Replace gas control

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Control knob not fully pressed in

1.

Press in control knob fully

knob is released (GA9053 Only)

2.

Control knob not pressed in long enough

2.

After pilot lights, keep control knob

 

 

 

 

pressed in 30 seconds

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shutoff valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean pilot (see Cleaning and Mainte-

 

 

lem could be caused by one or both of

 

nance, page 17) or replace pilot assembly

 

 

the following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

trol valve

 

1/4 turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner orifice

(GA9053 Only)

2.

Inlet gas pressure is too low

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermocouple leads disconnected or im-

4.

Reconnect leads

 

 

properly connected

 

 

 

 

 

 

 

Delayed ignition burner (GA9053 Only)

1.

Pilot flame needs adjusting

1.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

2.

Wrong pilot orifice

2.

Replace pilot orifice set

 

 

www.desatech.com

 

Continued

901049

15

Image 15
Contents Approved OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS Models CVTR18 CVTR24Vented Natural GAS Logs Safety InformationRemote Control Accessories Local Codes Unpacking Optional Product FeaturesON/OFF Safety VALVE/ Pilot KIT and PROPANE/LP Conversion Remote Control Ready Millivolt Safety VALVE/ Pilot KITConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionAIR for Combustion Ventilation Determining FRESH-AIR Flow for Appliance LocationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingCheck GAS Type InstallationFlue Opening Specifications Venting Specifications for InstallationPressure Testing Gas Supply Piping System Installing Damper ClampConnecting to GAS Supply Installation Items NeededTest Pressures Equal To or Less Than 1/2 Psig Hearth KIT Assembly and InstallationKit Assembly Installation and Gas ConnectionNatural Gas Installation Propane/LP Gas ConversionBurner Inlet Fitting Testing Burner for Leaks Adding PAN MaterialChanging Pilot Orifice Lighting Instructions Installing the Ember BED and LogsFor Your Safety Read Before Lighting Operating ApplianceTo Turn OFF GAS To Appliance GAS Shutoff Valve OperationCuring Logs Operating Instructions forObserved Problem Possible Cause Remedy TroubleshootingClean pilot see Cleaning and Mainte Gas leak. See Warning statement at TopCleaning and Maintenance Replacement PartsAccessories CVTR18 CVTR24 Illustrated Parts BreakdownKEY Part Number for CVTR18 CVTR24 Description QTY Parts ListFBD Parts Centrals901049 Vented Natural GAS Logs 901049 International Keep this Warranty