If You Have a Warranty Claim, Customer Service

If You Have a Warranty Claim

If you believe you have a defective product, please call Calphalon Consumer Relations at 1-800-809-PANS (7267) or send the product via pre-paid freight, with a letter explaining the defect, to:

Calphalon Consumer Relations

315 Matzinger Road - Bldg. C Toledo, OH 43612

All items must be shipped freight pre-paid. Please use a package delivery service able to track and/or insure your return items – we recommend UPS™ or FedEx® ground service. All appliances confirmed as defective (as described) will be replaced, free of charge, with an identical item or, if the item is no longer available, with a comparable product. Warranty replacements will be processed within 10 -15 business days after receipt.

Please call Calphalon Consumer Relations at

1-800-809-PANS (7267) if you have additional questions.

Customer Service

We at Calphalon want to hear from you. If you have a question, comment, or a recommendation that will help us help you, please contact us via our website, phone, fax or mailing address.

Website: calphalon.com

Toll-Free Phone: 1-800-809-PANS (7267)

(Business Hours: 8:00am – 5:00pm EST, Monday-Friday)

Email: consumerrelations@calphalon.com

Fax:419-666-2859

Write To Us: Consumer Calphalon Relations

P.O. Box 583

Toledo, OH 43697

(Please, DO NOT send returns to this address.)