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| Troubleshooting |
Problem | Possible Cause |
| Solution | |
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Burners will not light using | Burners not assembled correctly |
| See | |
the ignitor |
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| “Care and Maintenance.” |
| Not pressing igniter in enough |
| When lighting the first (LEFT HAND) Burner, push Control | |
| for spark. |
| Knob in and turn counterclockwise to the “High” position. | |
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| Depress the Igniter Button until a loud click is heard. Repeat |
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| until the Burner lights. |
| No spark - out of place, loose, |
| 1. Electrode tip is bent (making too large or small of | |
| or broken. |
| a gap between the Electrode and burner). Bend | |
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| electrode tip back to a 3/16” gap to burner. (Page 9) |
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| 2. Tighten Electrode mounting screws. |
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| 3. Replace Igniter Wire/Electrode assembly. |
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| (Call the Customer Service Department) |
| LP gas cylinder is empty |
| Purchase new 1 lb. LP Gas Cylinder. | |
| LP cylinder is not fully attached |
| Tighten cylinder by hand. Do not use tools. | |
| to regulator |
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| Obstructions in Burners |
| See “How to Clean Burners” in Care and Maintenance. | |
| Wet Electrodes and Burners |
| Allow electrode to air dry, dry with clean cloth or blow dryer. | |
| Wire loose or disconnected. |
| Reconnect the wire. | |
| Wire shorting (sparking |
| Replace Igniter Wire/Electrode assembly. | |
| between Igniter and Electrode) |
| (Call the Customer Service Department) | |
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Burners will not light using | Burners not assembled correctly. |
| See | |
a match |
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| LP Gas Cylinder is empty. |
| Purchase new 1 lb. LP Gas Cylinder. | |
| LP cylinder is not fully attached |
| Tighten cylinder by hand. Do not use tools. | |
| to regulator. |
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| Obstructions in Burners. |
| See “How to Clean Burners” in Care and Maintenance. | |
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Low flame or low heat |
| Purchase new 1 lb. LP Gas Cylinder. | ||
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Flames blow out | High or gusting winds. |
| Turn front of grill away from wind or increase flame height. | |
| Gas in LP cylinder is low. |
| Purchase new 1 lb. LP Gas Cylinder. | |
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Flare up | Grease |
| Clean grill. | |
| Excessive fat in meat. |
| Trim fat from meat before grilling. | |
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Persistent grease fire | Grease trapped around burner |
| Turn Control Knobs “Off” then remove the LP Gas Cylinder. | |
| system. |
| Open Hood carefully and let fire burn out. After the grill | |
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| cools, remove and clean all parts. |
If your problem is not resolved from the information provided above,
please call Customer Service at
of purchase will be necessary.