Sterling Mobility Scooter owner manual Number Possible Cause Solution

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Trouble Shooting Guide

Your scooter is fitted with a self diagnostic controller that will give a sequence of audible beeps when an error is detected to help you, or the authorised service agent, determine the drive electronics fault.

Should you switch on the scooter and hear the beeps note the number of beeps, separated by a short delay between each sequence, and refer to the table below.

NUMBER

POSSIBLE CAUSE

SOLUTION

OF BEEPS

 

 

1

Low battery voltage

The battery needs charging or there is

 

 

a bad connection on the battery. Check

 

 

the connections to the battery. If the

 

 

connections are good, try charging the

 

 

battery.

2

Motor disconnected

The motor has a bad connection.

 

 

Check all the connections and leads

 

 

between the motor and S-Drive. Check

 

 

the position of the freewheel lever.

3

Motor wiring trip

The motor has a short circuit to the

 

 

battery. Check all the connections and

 

 

leads between the motor and the bat-

 

 

tery.

4

Freewheel switch trip

The freewheel switch is activated or

 

 

the manual brake disengagement

 

 

mechanism is operated. Check the

 

 

position of the switch or lever and all

 

 

connections between the switch and

 

 

the S-drive.

5

Not used

 

6

Charger Connected

The S-drive is being inhibited from driv-

 

 

ing. This may be because the battery

 

 

charger is connected.

7

Throttle trip

A throttle trip is indicated. Make sure

 

 

that the throttle is in the neutral posi-

 

 

tion before switching on the scooter.

8

Possible control system

A control system trip is indicated. Make

 

trip

sure that all connections are secure.

9

Solenoid brake trip

The parking brakes have a bad con-

 

 

nection. Check the parking brake and

 

 

motor connections. Make sure all the

 

 

system connections are secure.

10

High battery voltage

An excessive voltage has been applied

 

 

to the S-drive. This is usually caused

 

 

by a poor battery connection. Check

 

 

the battery connections.

33

Iss 1

 

 

 

 

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Contents Sapphire How to use this manual How to use this manualContents Customer Services Sunrise Medical Limited IntroductionGeneral Warnings Do not Operate the Scooter Before Reading and UnderstandingAssembly Battery ChargingQuick Start Guide Typical UseControl Functions TransportingTIP Features Getting On and Off your Scooter Getting on to your scooterGetting off your scooter Preset Speed Knob Battery GaugeTiller Control Functions Hand ControlsKey Switch Throttle LeverHorn Button Off Board Charging SocketFreewheel Mechanism Seat Removal and Adjustment Seat AdjustmentArmrest Adjustment Removing the SeatTiller Adjustment and Battery Removal Tiller AdjustmentBattery Removal Battery ReplacementOff-Board Battery Charger Batteries and ChargingFuses Transportation TransportationGuidance for Safe Operation and Use Basic DrivingHill climbing Travelling across slopesSwitching off BrakingEmergency Braking Use on the footpathCrossing roads Turning cornersUse of mobile phones Tyres Battery and Charging Information Maintenance freeBattery care General informationBattery pack care plan Range of your vehicle Personal & Operational Guidelines General Warnings General Warnings Disposal EMC EMI Warnings Mobility scooter electromagnetic contamination EMC Specifications Parameter SAPPHIRE²Routine maintenance Electronic faultsReplacing LED`s where fitted StorageService history YearTrouble Shooting Guide Sympton Possible Cause SolutionNumber Possible Cause Solution Guarantee Warranty conditionSunrise Medical

Mobility Scooter specifications

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