Trouble Shooting Guide
SYMPTON | POSSIBLE CAUSE | SOLUTION | |
Shortened range | Batteries not charged for | Charge batteries for eight | |
| long enough | hours or more | |
| Batteries weak and | Replace battery pack | |
| cannot hold charge |
| |
Battery pack not charging | Battery pack fault | Replace battery pack | |
or |
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| |
Charge fault | Replace charger | ||
battery gauge shows | |||
Charger loom or plug | Contact local mobility | ||
empty after charging | damaged | dealer | |
| Loose connection | Check plugs and looms | |
| No output from wall outlet | Try a wall socket in a | |
|
| different room | |
| Fuse in charger mains | Unplug from wall & | |
| plug blown | change fuse | |
| Button on battery pack | Switch off and press | |
| has popped out | button back in | |
| Output fuse in charger | Unplug from wall and | |
| blown | contact dealer | |
Battery charging current | Faulty batteries | Replace battery pack | |
high |
|
| |
Scooter switched on | Turn Scooter off | ||
| during charging |
| |
No drive | Engage | ||
| disengaged | lever | |
| Flat batteries | Charge battery pack | |
| Scooter is not switched on | Ensure the key is | |
| with key | switched on | |
| Battery pack not engaged | Check battery pack is fully | |
| properly | engaged onto connectors | |
|
|
| |
| Charger plugged in | Unplug charger | |
| Button on battery pack | Reset | |
| popped out | button | |
| Disconnected loom or | Check all plugs & looms | |
| plugs |
| |
| Control system fault | Contact dealer | |
Motor runs irregularly and/ | Electrical malfunction | Contact dealer | |
or noisily |
|
| |
Control system fault | Contact dealer | ||
|
DO NOT ATTEMPT TO OPEN ANY PARTS OF THE SCOOTER CONTROL SYSTEM,
BATTERY PACK, LOOMS, PLUGS OR BATTERY CHARGER.
THE CONTROL SYSTEM IS SAFETY CRITICAL AND THERE ARE NO USER
SERVICEABLE PARTS
32 | Iss 1 |
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