LifeSource UB-328 manual Troubleshooting, Problem Probable cause Corrective action

TROUBLESHOOTING

Problem	Probable cause	Corrective action
Nothing appears in	Batteries are drained.	Replace all batteries with new ones.
the display, even		Alkaline batteries recommended.
when the power is
	Battery terminals are not	Reinstall the batteries with negative
turned on.
	in the correct position.	and positive terminals matching
		those indicated in the battery
		compartment.
The cuff does not	Battery voltage is too low.	Replace all batteries with new ones.
inflate.	Low battery symbol	Alkaline batteries recommended.
	blinks. [If the batteries are
	drained completely, the
	mark does not appear.]
The unit does not	The cuff is not fastened	Fasten the cuff correctly.
measure. Readings	properly.
are too high or too
	You moved your arm or	Make sure you remain very still and
low.
	body during the	quiet during the measurement.
	measurement.
	The cuff position is not	Sit comfortably and still. Make sure
	correct.	the cuff is at the same level as your
		heart.
	Taking too many readings	Relax five minutes before each
	on the same arm in a	measurement.
	short period of time.
The value is	The healthcare profes-	See Pg. E-12 "Answers to Why Your
different from that	sional may be using a	Readings Are Different Between
measured at a clinic	different sized cuff.	Home and the Doctor’s Office."
or doctor’s office.
	Your measurements may	See Pg. E-11 "Why Measure Blood
	be elevated by white coat	Pressure at Home."
	hypertension.

NOTE: If the actions described above do not solve the problem, call

1-888-726-9966 (In Canada - 1-800-461-0991). Do not attempt to repair the device yourself.

E-14 LifeSource Health Line (Toll-Free): 1-888-726-9966