TROUBLESHOOTING
Problem | Probable cause | Corrective action | |
|
|
| |
Nothing appears in | Batteries are drained. | Replace all batteries with new ones. | |
the display, even |
| Alkaline batteries recommended. | |
when the power is |
|
| |
Battery terminals are not | Reinstall the batteries with negative | ||
turned on. | |||
in the correct position. | and positive terminals matching | ||
| |||
|
| those indicated in the battery | |
|
| compartment. | |
|
|
| |
The cuff does not | Battery voltage is too low. | Replace all batteries with new ones. | |
inflate. | Low battery symbol | Alkaline batteries recommended. | |
| blinks. [If the batteries are |
| |
| drained completely, the |
| |
| mark does not appear.] |
| |
|
|
| |
The unit does not | The cuff is not fastened | Fasten the cuff correctly. | |
properly. |
| ||
measure. Readings |
| ||
|
| ||
You moved your arm or | Make sure you remain very still and | ||
are too high or too | |||
low. | body during the | quiet during the measurement. | |
| measurement. |
| |
| The cuff position is not | Sit comfortably and still. Make sure | |
| correct. | the cuff is at the same level as your | |
|
| heart. | |
|
|
| |
| Taking too many readings | Relax five minutes before each | |
| on the same arm in a | measurement. | |
| short period of time. |
| |
|
|
| |
The value is | The healthcare profes- | See Pg. | |
sional may be using a | Readings Are Different Between | ||
different from that | |||
different sized cuff. | Home and the Doctor’s Office." | ||
measured at a clinic | |||
|
| ||
Your measurements may | See Pg. | ||
or doctor’s office. | |||
| be elevated by white coat | Pressure at Home." | |
| hypertension. |
| |
|
|
|
NOTE: If the actions described above do not solve the problem, call
LifeSource Health Line |