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USB problems (continued)
Symptom
A
Possible cause
This problem is caused by either a software or hardware component.
The LaserWriter driver does not display USB devices in the Chooser.
Solution
Software troubleshooting
●Check that your Macintosh supports USB.
●Verify if your Macintosh has Mac OS 8.6 or later.
Hardware troubleshooting
●Check that the printer is turned on.
●Verify that the USB cable is properly connected.
●Check that you are using the appropriate
●Ensure that there are not too many USB devices drawing power from the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.
●Check to see if there are more than two non- powered USB hubs in a row on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.
Note
The iMac keyboard is a non- powered USB hub.
For the HP LaserJet 1320 series printer, use the Apple Desktop utility to set up the printer.
ENWW | Common Macintosh problems 95 |