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HP 1320NW, 1320TN manual Service and support, 161

Models: 1320TN 1320 1320N 1320NW

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E Service and support

This appendix provides information on the following topics:

●Hardware service

●Extended warranty

●Guidelines for repacking the printer

●How to contact HP

ENWW

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HP 1320NW, 1320TN manual Service and support, 161

Contents

Use Page User Guide Page Table of contents Managing the printer Maintenance Appendix a Printer specifications Vii Appendix E Service and supportViii Printer basics User guide links Quick access to more informationWhere to look for more information WWW links for drivers, software, and supportPrinter configurations Hp LaserJet 1160 printerHp LaserJet 1320 printer Hp LaserJet 1320n printer Hp LaserJet 1320tn printerHp LaserJet 1320nw printer Walk around Printer control panel Media paths Single-sheet priority input slot TrayMain input tray Tray Straight-through output path Output bin Print cartridge access Supported operating systems Installing printer softwareTo install a printer driver for Windows NT Printer softwarePrinter Properties driver To install printer software for all other operating systemsPrint setting priorities To access the printer Properties online helpPrinter Properties online help Hp toolbox Software for WindowsPrinter drivers Available printer driversEmbedded Web server Hp LaserJet 1320 series printer Accessing the printer driver Mac OS 9.1 and laterAccessing the printer driver Mac OS X v10.1 and later Software for Macintosh computersLaunch the Desktop Printer Utility Accessing the printer driver Mac OSSelect HP LaserJet 1320 printer Click Auto Setup PostScript Printer Description files PPDsSupported media sizes Printer media specificationsPrinter connections USB connections Connecting the USB cableParallel connections Connecting the parallel cableNetworking options Network connectionsConnecting to the network Install the printer softwareConnect the printer to the network Print a Network Configuration Wireless connections Enww Managing the printer Demo ConfigurationNetwork Configuration Printer information pagesTo view hp toolbox on Mac Using the hp toolboxSupported browsers To view hp toolbox on WindowsStatus tab Troubleshooting tabHp toolbox sections Other linksAdvanced Printer Settings window Alerts tabDocumentation tab Settings tab Network windowInformation tab To open the embedded Web server Using the embedded Web serverSettings tab Information tabNetworking tab Other links Wireless printing BluetoothIeee 802.11b/g standard Printing tasks Manual feed Canceling a print job Understanding print quality settings Using EconoMode saves toner Mode Purpose and media Optimizing print quality for media typesDriver print modes Paper Guidelines for using mediaSymptom Problem with paper SolutionLabel construction LabelsTransparencies EnvelopesEnvelope construction Envelopes with double-side seamsEnvelopes with adhesive strips or flaps Card stock construction Card stock and heavy mediaLetterhead and preprinted forms Envelope storageEnww Media that may damage the printer Choosing paper and other mediaHP media Media to avoidChoosing paper and other media Sheet input tray Tray 2 or optional Tray Loading media into the input traysPrinting an envelope Enww Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and card stock Enww On the Finishing tab, select Print On Both Sides Automatic two-sided printing duplexWindows Mac OSOn the To menu, select Installed Click OK Manual two-sided printing using the top output bin WindowsStraight Paper Path or Straight Paper Path is not checked Enww Mac OS 9 HP LaserJet 1320 series printer Mac OS 9 HP LaserJet 1160 printerChecked Mac OS 9 HP LaserJet 1160 printer Enww Enww Printing booklets Printing watermarks Enww Maintenance Cleaning the print cartridge area Cleaning the printerCleaning the printer Cleaning the printer media path Changing the pickup roller Enww Enww Enww Enww Enww Cleaning the pickup roller Changing the printer separation pad Remove the screws Remove the separation pad Insert the new separation pad Replace the screws Maintenance Problemsolving Can you print a demo page? Finding the solutionIs the printer set up correctly? Is the Ready light on?Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP support Light status State of the printer Initialization/Startup Status light patternsLight status legend Control panel light messageLight status State of the printer Light status State of the printer Job Cancel Light status State of the printer Fatal Error Light status State of the printer Toner Low Accessory error indicators Light status State of the printer Action Wireless DisabledAccessory error Ready light Go light Possible cause Solution Common Macintosh problemsProblems in the Chooser SymptomUSB problems Printing errorsHardware troubleshooting Solution Software troubleshootingSymptom Possible cause Solution OS X problemsPS errors Troubleshooting PostScript PS errorsPaper handling problems Paper jamPrint is skewed crooked Print job is extremely slow Printer does not pull media from the media input trayPrinter curled the media Printed media does not exit to the correct pathPrinted page is different than what appeared on screen Garbled, incorrect, or incomplete textMissing graphics or text, or blank pages Graphics quality Format is different than on another printerPrinter software problems Printer software problemsProblem Improving print quality Light print or fadedToner specks Dropouts Vertical linesGray background Toner smear Loose tonerVertical repetitive defects Misformed characters SkewCurl or wave Toner scatter outline Wrinkles or creasesPrint cartridge area Clearing jamsClearing jams Input trays Enww Enww Output bin Straight-through output path Enww Automatic two-sided printing duplexing path Enww Enww Enww Click the Entire Contents link Wired network setup problemsolvingWired network setup problemsolving Enww 123 Printer specificationsEnvironmental specifications HP LaserJet 1320n printer Acoustic emissionsHP LaserJet 1160 printer HP LaserJet 1320 printerElectrical specifications HP LaserJet 1320nw printer Depth 352 mm 13.9 inches Physical specificationsPCL Printer capacities and ratingsMemory specifications USB Port availabilityEnww FCC compliance Regulatory informationProduct Options Declaration of Conformity statementsDeclaration of Conformity statements Korean EMI statement Laser safety statementRegulatory statements Canadian DOC regulationsLaserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for FinlandEnvironmental product stewardship program HP LaserJet printing supplies Material restrictionsRecycling returns Non-U.S. recycling returns For more information Material safety data sheet Enww Hewlett-Packard limited warranty statement Warranty and licensingAppendix C Warranty and licensing HP Software License Terms Hewlett-Packard software license agreementLimited warranty for print cartridge life 147 HP parts and accessoriesOrder number Ordering supplies and accessoriesOrdering information Description or useDescription or use Order number 10/100 networking and wireless print servers Hp LaserJet 1160 and hp LaserJet 1320 series printerItem and description Order number Print cartridge life expectancy Using HP print cartridgesHP policy on non-HP print cartridges Storing print cartridgesRedistributing toner Changing the print cartridge Hot water sets toner into the fabric Installing a memory Dimm HP LaserJet 1320 series printer DIMMs memory or fontOnly Enww Enww Removing a Dimm Testing the Dimm installationStore the Dimm in an antistatic bag Enww 161 Service and supportHardware service Extended warranty Guidelines for repacking the printer How to contact HP Enww Index Symbols/NumericsEnww Enww Enww USB Enww Page Q5927-90913