
Wrinkles or creases
● Make sure that media is loaded properly. See Loading media into the input trays for more information.
● Check the media type and quality. See Printer media specifications for more information.
● Open the
● Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
● For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.
Toner scatter outline
● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information.
● Turn over the stack of media in the tray.
● Use media designed for laser printers. See Printer media specifications for more information.
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