Dropouts
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| ● A single sheet of media might be defective. |
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| Try reprinting the job. |
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| ● The media's moisture content is uneven or |
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| the media has moist spots on its surface. |
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| Try printing with new media. See Printer |
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| media specifications for more information. |
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| ● The media lot is bad. The manufacturing |
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| processes can cause some areas to reject |
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| toner. Try a different type or brand of media. |
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| ● The print cartridge might be defective. See |
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| Changing the print cartridge for more |
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| information. |
| If these steps do not correct the problem, contact an | |||||||
Note | ||||||||
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| Vertical lines | |||||||
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| The photosensitive drum inside the print |
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| cartridge has probably been scratched. Install a |
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| new HP print cartridge. See Changing the print |
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| cartridge for instructions. |
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Gray background
● Make sure that the
● Decrease the print density setting through HP Toolbox or the embedded Web server. This decreases the amount of background shading. See Using the hp toolbox.
● Change the media to a lighter basis weight. See Printer media specifications for more information.
● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading.
● Install a new HP print cartridge. See Changing the print cartridge for instructions.
104 Chapter 6 Problemsolving | ENWW |
