Presto M200, M400, M100, M300 service manual Return Materials Authorization RMA Procedures

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RETURN MATERIALS AUTHORIZATION

(RMA) PROCEDURES

Although Presto Lift, Inc. is not legally obligated to issue a credit for any merchandise, the RETURN MATERIALS AUTHORIZATION (RMA) PROCEDURE is provided as a cour- tesy to our customers in the event they do not receive what they wanted.

If a customer wishes to return a Presto Lift, Inc. product, the first step in the process is to request an RMA number from Presto Lift, Inc.’s Customer Service Department. This request must be made on or before the thirtieth (30th) calendar day following the date of Presto Lift, Inc.’s invoice for the merchandise being returned.

The RMA number must appear on the outside of any packaging material for a return to be accepted and processed by Presto Lift, Inc. Customers shipping returns back to Presto Lift, Inc. from the Continental US, Canada and Mexico have fourteen (14) days from the effective date of the RMA to have the merchandise arrive freight prepaid at Presto Lift, Inc. Returns from locations other than the Continental US, Canada and Mexico must be shipped within the fourteen (14) day period to arrive Free On Board (FOB) at Presto Lift Inc as soon as practical. If a customer believes Presto Lift, Inc.’s merchandise is defective, freight will be reimbursed to the original “Bill To” on the invoice if Presto Lift Inc. finds that the merchandise is defec- tive.

Please remember that merchandise with RMAs coming back to Presto Lift Inc. from the Con- tinental US, Canada and Mexico will not be accepted by Presto Lift Inc. if the returned goods do not arrive freight prepaid at Presto Lift Inc. within the fourteen (14) day effective period.

All credits issued are less restocking fees as applicable, plus any assessed outbound/inbound in-transit damages.

Return addresses: please refer to your RMA for the address to which your product should be returned.

Presto Lift Inc.

715 Highway 77

Manila, Arkansas 72442

Telephone: 800-343-9322

Fax: 888-788-6496

OWNER’S MANUAL Page 19

M100, M200, M300 & M400 FOOT OPERATED LIFTS

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Contents M100, M200, M300 & M400 M100, M200, M300 & M400 Foot Operated Lifts N T E N T S Operation SafetyInstallation IntroductionRoutine Maintenance MaintenanceTo remove cylinder from lift ServicetroubleshootingWheel Identification Chain Roller AssemblyItem no Part Number Description Description Availability KIT# Specific Model Number Required = Available Part QTY Description G U R E 3 M400-10 Pump Body CompleteM400-20 Cylinder Assembly Repair KIT Item # QTY Description G U R E 5 M400-30 Pump Plunger AssemblyITEM# Description M400-40 Cylinder Packing KITITEM# QTY Description G U R E 7 M400-50 Release PIN AssemblyC118B27 Backplate Assembly Platform Assembly ITEM# Quantity Description G U R E 10 Stacker AssemblyParts Quality IssuesRestocking Policy LiftsReturn Materials Authorization RMA Procedures Ordering Replacement Parts Presto Lifts Limited Warranty Policy