Pride Mobility Traveller Plus HD manual What if the Travel Scooter’s batteries won’t charge?

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V I I I . B A S I C T R O U B L E S H O O T I N G

What if the Travel Scooter’s batteries won’t charge?

!Check the fuse located on the battery pack. Replace if necessary.

!During the charging process, if the charger LED’s never indicate a full charge, check the fuse located on the battery pack. Replace if necessary.

!Ensure both ends of the charger power cord are inserted fully.

!If the battery pack fuse continually blows, contact your authorized Pride Provider for service.

What if my Travel Scooter does not move when I press the throttle control lever?

!When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/ transaxle assembly is cut.

!Pull back on the manual freewheel lever, turn the Travel Scooter off, and then back on to return to normal operation.

What if the main circuit breaker repeatedly trips?

!If the main circuit breaker trips repeatedly, see your authorized Pride Provider for service.

!Charge the Travel Scooter’s batteries more frequently. See IV. “Batteries and Charging.”

!If the problem continues, have both of your Travel Scooter’s batteries load tested by your authorized Pride Provider.

!You may also perform the load test yourself. Battery load testers are available at most automotive parts stores.

!Follow the directions supplied with the load tester.

!See IV. “Batteries and Charging” or “Appendix I - Specifications” for information about your Travel Scooter’s battery type.

What if the battery condition meter dips way down and the motor surges or hesitates when I press the throttle control lever?

!Fully charge your Travel Scooter’s batteries. See IV. “Batteries and Charging.”

!Have your authorized Pride Provider load test each battery.

!Or, see the previous troubleshooting question for load testing the batteries yourself.

If you experience any problems with your Travel Scooter that you are not able to solve, immediately contact your authorized Pride Provider for information, maintenance, and service.

Elite Traveller Plus/Plus HD

www.pridemobility.com

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Contents Elite Traveller Plus F E T Y G U I D E L I N E S III N T E N T SN T R O D U C T I O N SafetyPURCHASER’S Agreement Shipping and DeliveryS a F E T Y Product Safety SymbolsS a F E T Y S a F E T Y Removable Parts PRE-RIDE Safety Check GeneralModifications Weight Limitations Tire InflationIncline Information Maximum Recommended Incline Angle Braking Information Cornering InformationCorrect Curb Approach Outdoor Driving SurfacesFreewheel Mode Inclement Weather PrecautionsStairs and Escalators DoorsLIFT/ELEVATION Products ElevatorsBatteries Motor Vehicle TransportPositioning Belts Reaching and BendingPrescription DRUGS/PHYSICAL Limitations ALCOHOL/SMOKINGElectromagnetic and Radio Frequency Interference EMI/RFI Tiller Console I . Y O U R T R a V E L S C O O T E RTo Move Forward, use either of the following To Move Backward, use either of the followingRear Section Horn ButtonBattery Pack See figureTiller Console Fuse Shroud Panels To reinstall the shroud pieces, placeTo remove the shroud panel pieces See figures 10, 11,Reading Your Battery Voltage B a T T E R I E S a N D C H a R G I N GCharging Your Batteries Follow these easy steps to charge your batteries safely Frequently Asked QuestionsHow does the charger work? What if my Travel Scooter’s batteries will not charge?Can I use a different charger? How can I ensure maximum battery life?How often must I charge the batteries? How can I get maximum range or distance per charge?How do I change a battery in my Travel Scooter? What type and size of battery should I use?What about public transport? Why do my new batteries seem weak?P E R a T I O N PRE-RIDE Adjustments and ChecksBefore Getting Onto Your Travel Scooter Getting Onto Your Travel ScooterGetting OFF of Your Travel Scooter Power Down Timer FeatureSeat Rotation Adjustment Tiller Angle AdjustmentArmrest Width Adjustment C O M F O R T a D J U S T M E N T SFront Storage Area Seat Height AdjustmentI . D I S a S S E M B L Y a N D a S S E M B L Y DisassemblyFrame Separation AssemblyDiagnostic Beep Codes I I . B a S I C TroubleshootingWhat if the main circuit breaker repeatedly trips? What if the Travel Scooter’s batteries won’t charge?C a R E a N D M a I N T E N a N C E Nylon Lock NUT Replacement Axle Bearings and the MOTOR/TRANSAXLE AssemblyABS Plastic Shrouds Motor BrushesA R R a N T Y Exclusions also include components with damage caused by P E N D I X I Specification S Travel Scooter Dimensions T E S T E S T E S INFMANU3231