Pitney Bowes N500 manual Diagnosing Problems

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CHAPTER 3: TROUBLESHOOTING

CLEARING ERROR MESSAGES

DIAGNOSING

PROBLEMS

Occasionally, error messages display on the screen. Sometimes they identify an incorrect entry and indicate corrective action. To clear most errors:

1.Press CE/C to return to previous menu.

2.Press CE/C a second time to return to the beginning of the transaction.

If the error does not clear, call the Pitney Bowes Diagnostic Center at 1-800-537-2488.

You may be able to diagnose and correct problems yourself by referring to the symptoms vs. recommendations chart on the next page. If performing the suggested action is not successful, call the Pitney Bowes Diagnostic Center.

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Contents Page FCC Notice Contents Contents Chapter Introduction About Your Integra Scale Safety PrecautionsSleep Mode Scale & Keypad Identification Connecting WIRES, Cables Meter Specifications Getting HelpIntroduction Chapter Using Your Scale Navigating the Menus Entering Alphabetic Information Tailoring Setup Options Changing User OptionsEntering the Supervisor Password First Class CalculatingPostage Then press To a Specific Account International Standard Class Entering ZIP Zone Codes UPSUsing Special Features Converting to Metric Weight Generating Multiple TapesPress Scale Functions key Select Manual Weight Entry Recalling a FeeUsing the Scale to Count Like Parts To use the weight hold feature for one transaction Accessing Meter Functions Funds Account Status InscriptionsUsing Your Scale Chapter Troubleshooting Diagnosing Problems Probable Symptom Cause Recommendation Troubleshooting