Panasonic MC-CG985 Before Requesting Service, Problem Possible Cause Possible Solution

Page 56

BEFORE REQUESTING SERVICE

WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

 

POSSIBLE CAUSE

 

 

 

POSSIBLE SOLUTION

 

 

 

Vacuum cleaner

 

 

1.

Unplugged at wall outlet.

 

 

1.

Plug in firmly, push ON/OFF switch to ON.

 

 

won’t start.

2.

Tripped circuit breaker/blown fuse

2.

Reset circuit breaker or replace fuse.

 

 

 

 

 

at household service panel.

 

 

 

 

 

 

 

 

3.

Loose hose electrical connections.

3.

Reconnect hose ends.

 

 

Poor job of dirt

1.

Full or clogged dust bag.

1.

Change bag.

 

pick-up.

2.

Clogged airflow passages.

2.

Clear airflow passages.

 

 

 

3.

Dirty safety filter.

3.

Replace filter.

 

 

 

4.

Wrong pile height setting.

4.

Adjust setting.

 

 

 

5.

Open suction control.

5.

Adjust control.

 

 

 

6.

Hole in hose.

6.

Replace hose.

 

 

 

7.

Worn POWER NOZZLE brushes.

7.

Replace agitator.

 

 

 

8.

Worn or broken belt.

8 & 9.

See REMOVING BELT and REPLACING

 

 

 

9.

Dirty agitator or end caps.

 

 

BELT.

 

 

 

10.

Canister hood open.

10.

Close and latch hood.

 

 

Vacuum cleaner starts but

1.

Hose or hood electrical connections.

1.

Check connections, reconnect hose

 

cuts off.

 

 

 

 

 

 

ends.

 

 

 

2.

Tripped overload protector in

2.

Remove any items that may be caught

 

 

 

 

 

POWER NOZZLE.

 

 

or jammed, then reset. If vacuum cleaner

 

 

 

 

 

 

 

 

 

starts and stops again, clean agitator and

 

 

 

 

 

 

 

 

 

end caps, then reset.

 

 

 

3.

Tripped thermal protector

3.

Change dust bag, clear airflow blockage.

 

 

 

 

 

in canister.

 

 

Wait 30 minutes for motor to cool and

 

 

 

 

 

 

 

 

 

automatically reset.

 

 

Power Nozzle will not

1.

POWER NOZZLE connections unplugged.

1.

Plug in firmly.

 

run when attached.

2.

Worn or broken belt.

2 & 3.

See REMOVING BELT and REPLACING

 

 

 

3.

Dirty agitator or end caps.

 

 

BELT.

 

 

 

4.

Tripped overload protector in

4.

Remove any items that may be caught

 

 

 

 

 

POWER NOZZLE..

 

 

or jammed, then reset. If vacuum cleaner

 

 

 

 

 

 

 

 

 

starts and stops again, clean agitator and

 

 

 

 

 

 

 

 

 

end caps, then reset.

 

Constant green light on

1.

Dirt passage is clogged.

1.

Check for clogs in air passages.

 

 

 

in dirt sensor.

2.

Lenses are dirty.

2.

Clean lenses.

 

Any, some, or all red lights

1.

Dirt passage is clogged.

1.

Check for clogs in air passages.

 

 

 

in dirt sensor burn and never

 

 

 

 

 

 

 

 

 

 

turn green.

 

 

 

 

 

 

 

 

 

 

No green or red dirt

1.

Switch not in CARPET position.

1.

Move switch to CARPET position.

 

 

 

sensor lights.

2.

No power to sensor board.

2.

Take to your nearest Panasonic Servicenter.

 

Performance indicator

1.

Full or clogged dust bag.

1.

Change bag.

 

 

 

is red.

2.

Dirty filter.

2.

Replace filter.

 

 

 

3.

Clogged airflow passage.

3.

Clear clog from airflow passage.

 

 

 

4.

Certain attachment tools.

4.

This is normal. Light should go off

 

 

 

 

 

 

 

 

 

when tool is removed.

 

Vacuum Cleaner picks up

1.

Wrong pile height setting.

1.

Adjust setting.

 

 

 

moveable rugs -or- Power

2.

Suction too strong.

2.

Open suction control.

 

Nozzle pushes too hard.

 

 

 

 

 

 

 

 

 

 

Light won’t work.

1.

Burned out light bulb.

1.

Change light bulb.

 

 

 

Cord won’t rewind.

1.

Dirty power cord.

1.

Clean the power cord.

 

 

 

 

2.

Cord jammed.

2.

Pull out cord and rewind.

 

 

 

 

 

 

 

 

Vacuum cleaner leaves marks

1.

Wrong vacuuming pattern.

1.

See VACUUMING TIPS.

 

on carpet.

 

 

 

 

 

 

 

 

 

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Contents Vacuum Cleaner MC-CG985Consumer Information To OUR Valued CustomerAvertissement Advertencia Important Safety Instructions This Vacuum Cleaner is Intended For Household USE onlyImportantes mesures de sécurité Lire attentivement ce manuel avant d’utiliser l’appareilAdvertencia Table of Contents Table des matières Power Nozzle Parts IdentificationCanister RecepticuloHose ToolsFeature Chart Tableau des caractéristiquesAssembly HoodAspiridora CubiertaTool Storage Mango Pour enleverCompact Power Nozzle and Caddy To Attach CaddyAir Turbine y Bandeja Fixation DU PORTE-TÊTE MotoriséeTo Operate Vacuum Cleaner Power CordCuidado Cordón eléctricoElectronic Touch Control Control Electrónico Digital Suggested Pile Height Settings Telescopic Wand AdjustmentsHandle Adjustments Ajustes del tubo telescópico Ajustes del mangoUsing Tools Attachments on HandleAccessoires pour la poignée Uso de herramientasUsing Tools Nota Siempre limpie las herramientas antes de usarlas Vacuuming Tips Conseils pratiques Sugerencias para aspirarFeatures Electronic Hose/Bag Check IndicatorOverload Protector Suction ControlCaracterísticas Indicador electronicoThermal Protector Edge CleanerHose Swivel Tuyau pivotant Protector termalDirt Sensor Initial Start UPDetector de tierra Mise EN Marche InitialeRoutine Care of Vacuum Cleaner Entretien de l’aspirateur Cambio de bolsaMotor Safety Filter Changing Replacement du filtre de sécurité du Moteur Cambio del filtroExhaust Filter Changing Exhaust FilterAvertissement Power Nozzle Care Cleaning Exterior and ToolsNettoyage du boîtier et des accessoires Cuidado de la Power NozzleDirt Sensor Cuidado Agitator Assembly Removing BeltSacando la correa Replacing Belt Replace agitator coverCambio de la correa To Replace Agitator Assembly Brush ServicingCuidado del cepillo Risque de chocs électriques ou de lésions corporellesReplacing Headlight Bulb Removing ClogsRemplacement de l’ampoule de la Lampe Quitando los residuos de basura en Los conductosBefore Requesting Service Problem Possible Cause Possible SolutionGuide de dépannage Antes de pedir servicio Warranty Panasonic Platinum Series Vacuum Cleaner Limited WarrantyPanasonic Vacuum Cleaner Limited WarrantyGarantie Pour les aspirateurs PanasonicGarantía Notas What to do When Service is Needed What to do when service is needed Service après-vente Canada

MC-CG985 specifications

The Panasonic MC-CG985 is a versatile and powerful vacuum cleaner designed to meet a variety of cleaning needs in both residential and commercial spaces. Combining advanced technology with user-friendly features, this vacuum offers efficient cleaning performance and ease of use.

One of the standout features of the MC-CG985 is its powerful motor, which delivers high suction capability. This ensures that dirt, dust, and debris are effectively picked up from various surfaces, including carpets, hardwood floors, and tiles. The vacuum is equipped with a unique motorized brush that adjusts to different floor types, providing optimal cleaning performance without damaging delicate surfaces.

The design of the MC-CG985 emphasizes convenience and portability. It features a lightweight body that makes it easy to maneuver around the house or office. Additionally, the vacuum's compact design allows for easy storage, even in small spaces. The long power cord provides an extended reach, minimizing the need to frequently change power outlets during cleaning sessions.

Users will appreciate the advanced filtration system incorporated into the MC-CG985. It includes a washable HEPA filter that traps fine particles, including allergens and dust mites. This makes it an excellent choice for allergy sufferers, as it helps maintain cleaner air quality within the home. The filter is easy to access and clean, ensuring that the vacuum performs at its best over time.

Another notable characteristic of the Panasonic MC-CG985 is its quiet operation. The design minimizes noise levels, allowing for cleaning at any time of day without disturbing family members or neighbors. This feature is particularly beneficial in multi-unit dwellings where noise can be an issue.

In terms of accessories, the MC-CG985 comes with a variety of attachments, including crevice tools and dusting brushes, allowing users to tackle different cleaning tasks with ease. The vacuum is designed for both above-floor cleaning and tight spaces, ensuring that no area is left uncleaned.

With its combination of powerful performance, user-friendly design, and advanced filtration, the Panasonic MC-CG985 is an excellent choice for those seeking an effective and reliable vacuum cleaner that meets the demands of modern cleaning. Whether for everyday household use or more intensive cleaning applications, this model proves to be a dependable ally in maintaining a spotless environment.
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