Panasonic MC-CG983 Before Requesting Service, Problem Possible Cause Possible Solution

Page 52

BEFORE REQUESTING SERVICE

WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

 

POSSIBLE CAUSE

 

 

 

POSSIBLE SOLUTION

 

 

Vacuum cleaner

 

 

1.

Unplugged at wall outlet.

 

 

1.

Plug in firmly, push ON/OFF switch to ON.

 

 

won’t start.

2.

Tripped circuit breaker/blown fuse

2.

Reset circuit breaker or replace fuse.

 

 

 

 

 

at household service panel.

 

 

 

 

 

 

 

3.

Loose hose electrical connections.

3.

Reconnect hose ends.

 

 

Poor job of dirt

1.

Full or clogged dust bag.

1.

Change bag.

 

pick-up.

2.

Clogged airflow passages.

2.

Clear airflow passages.

 

 

 

3.

Dirty safety filter.

3.

Replace filter.

 

 

 

4.

Wrong pile height setting.

4.

Adjust setting.

 

 

 

5.

Open suction control.

5.

Adjust control.

 

 

 

6.

Hole in hose.

6.

Replace hose.

 

 

 

7.

Worn POWER NOZZLE brushes.

7.

Replace agitator.

 

 

 

8.

Worn or broken belt.

8 & 9.

See REMOVING BELT and REPLACING

 

 

 

9.

Dirty agitator or end caps.

 

 

BELT.

 

 

 

10.

Canister hood open.

10.

Close and latch hood.

 

 

Vacuum cleaner starts but

1.

Hose or hood electrical connections.

1.

Check connections, reconnect hose

 

cuts off.

 

 

 

 

 

 

ends.

 

 

 

2.

Tripped overload protector in

2.

Remove any items that may be caught

 

 

 

 

 

POWER NOZZLE.

 

 

or jammed, then reset. If vacuum cleaner

 

 

 

 

 

 

 

 

 

starts and stops again, clean agitator and

 

 

 

 

 

 

 

 

 

end caps, then reset.

 

 

 

3.

Tripped thermal protector

3.

Change dust bag, clear airflow blockage.

 

 

 

 

 

in canister.

 

 

Wait 30 minutes for motor to cool and

 

 

 

 

 

 

 

 

 

automatically reset.

 

 

Power Nozzle will not

1.

POWER NOZZLE connections

1.

Plug in firmly.

 

run when attached.

 

 

unplugged.

 

 

 

 

 

 

 

2.

Worn or broken belt.

2 & 3.

See REMOVING BELT and REPLACING

 

 

 

3.

Dirty agitator or end caps.

 

 

BELT.

 

 

 

4.

Tripped overload protector in

4.

Remove any items that may be caught

 

 

 

 

 

POWER NOZZLE..

 

 

or jammed, then reset. If vacuum cleaner

 

 

 

 

 

 

 

 

 

starts and stops again, clean agitator and

 

 

 

 

 

 

 

 

 

end caps, then reset.

 

 

Performance indicator

1.

Full or clogged dust bag.

1.

Change bag.

 

is red.

2.

Dirty filter.

2.

Replace filter.

 

 

 

3.

Clogged airflow passage.

3.

Clear clog from airflow passage.

 

 

 

4.

Certain attachment tools.

4.

This is normal. Light should go off

 

 

 

 

 

 

 

 

 

when tool is removed.

 

 

Vacuum Cleaner picks up

1.

Wrong pile height setting.

1.

Adjust setting.

 

moveable rugs -or- Power

2.

Suction too strong.

2.

Open suction control.

 

Nozzle pushes too hard.

 

 

 

 

 

 

 

 

 

Light won’t work.

1.

Burned out light bulb.

1.

Change light bulb.

 

 

 

 

 

 

 

 

Cord won’t rewind.

1.

Dirty power cord.

1.

Clean the power cord.

 

 

 

2.

Cord jammed.

2.

Pull out cord and rewind.

 

 

Vacuum cleaner leaves

1.

Wrong vacuuming pattern.

1.

See VACUUMING TIPS.

 

marks on carpet.

 

 

 

 

 

 

 

 

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Contents Vacuum Cleaner MC-CG983Consumer Information To OUR Valued CustomerAvertissement Advertencia Important Safety Instructions This Vacuum Cleaner is Intended For Household USE onlyImportantes mesures de sécurité Lire attentivement ce manuel avant d’utiliser l’appareilAdvertencia Table of Contents Table des matières Power Nozzle Parts IdentificationCanister Exhaust Filter MC-V199HElectronic Bag/Hose Check CoverHose ToolsFeature Chart Tableau des caractéristiquesOn-Board WandAssembly HoodWand Swivel Press wand quick release pedalTête motorisée ChariotAspiridora CouvercleTool Storage Hose Latch TabNotch Lock ButtonTuyau MangoAir Turbine and Caddy TabSlot LatchTurbine à aire et porte-turbine à aire Air Turbine y BandejaTo Operate Vacuum Cleaner Power CordCord Rewind Bar Cord will not rewind until cord rewind button is pushedCuidado Cordon d’alimentationCordón eléctrico Pour réenroulerOn-Off Switch Telescopic Wand AdjustmentsInterrupteur Control On-OffRéglage de tube télescopique Ajustes del tubo telescópicoHandle Adjustments Suggested Pile Height SettingsHandle Release Pedal Pile Height SelectorRéglage de l’inclinaison du manche Ajustes del mangoUpper Wand Using ToolsHandle Quick Release Utilisation des accessoires Uso de herramientasUsing Tools La Turbina de Aire puede ser usada en los siguientes lugares Features Vacuuming TipsOverload Protector Carpeted stairs need to be vacuumedConseils pratiques Sugerencias para aspirarCaracterísticas Protecteur de surchargeElectronic Hose/Bag Check Indicator Electronic Bag/Hose Check IndicatorHose Swivel Suction ControlTuyau pivotant Indicador electronicoRégulateur d’aspiration Edge Cleaner Thermal ProtectorProtecteur thermique Nettoyeur latéralProtector termal Routine Care of Vacuum Cleaner Remplacement du sac à poussière Cambio de bolsaMotor Safety Filter Changing Do not operate the vacuum cleaner without filterReplacement du filtre de sécurité du Moteur Cambio del filtroExhaust Filter Changing Exhaust filter cartridge must be replaced when dirtyExhaust Filter Avertissement Power Nozzle Care Cleaning Exterior and ToolsNettoyage du boîtier et des accessoires Cuidado de la Power NozzleAgitator Assembly Removing BeltRetrait de la courroie Sacando la correaReplacing Belt Replace cover screwsRemplacement de la courroie Cambio de la correaBrush Servicing Base Support BarsEntretien des brosses Cuidado del cepilloRemoving Clogs Replacing Headlight BulbPush in and turn Dégagement des obstructions Remplacement de l’ampoule de la LampeQuitando los residuos de basura en Los conductos Before Requesting Service Problem Possible Cause Possible SolutionGuide de dépannage Antes de pedir servicio Warranty Panasonic Platinum Series Vacuum Cleaner Limited WarrantyAll Parts except motors Two 2 Years Motors Five 5 YearsPanasonic Vacuum Cleaner Limited WarrantyGarantie Pour les aspirateurs PanasonicGarantía MotoresNotas What to do When Service is Needed What to do when service is needed Service après-vente Canada

MC-CG983 specifications

The Panasonic MC-CG983 is a versatile and powerful vacuum cleaner that showcases the company's commitment to innovation in home cleaning technology. Designed for efficiency and convenience, this model is well-suited for both carpets and hard floors, making it a great all-around choice for households.

One of the key features of the MC-CG983 is its powerful 1400W motor, which delivers strong suction capabilities. This ensures that dirt, dust, and debris are effectively removed from various surfaces. The vacuum is equipped with a clog-resistant design, which minimizes interruptions during cleaning and maintains optimal performance.

The MC-CG983 incorporates a HEPA filter, which captures allergens and fine particles, making it an excellent choice for allergy sufferers. This feature ensures that expelled air is cleaner than the air in the room, promoting a healthier indoor environment. The washable filter also adds to the unit's convenience, allowing users to maintain it easily without needing frequent replacements.

The vacuum cleaner's adjustable suction power is another notable characteristic. Users can easily switch between settings tailored to different surfaces, such as delicate draperies or heavy carpets. The MC-CG983 also includes an ergonomic handle, which provides comfort during prolonged cleaning sessions and enhances maneuverability.

In terms of design, the Panasonic MC-CG983 features a lightweight and compact form, making it easy to carry and store. The 5-meter cable allows for substantial reach without constantly switching outlets, making the cleaning process more efficient. Additionally, the vacuum comes with a variety of attachments, including a crevice tool and a dusting brush, to handle a range of cleaning tasks.

The vacuum's multi-directional wheels provide smooth movement across different floor types, ensuring a hassle-free cleaning experience. Overall, the Panasonic MC-CG983 combines power, versatility, and user-friendly features, making it a standout choice for those seeking an effective and reliable vacuum cleaner. It is ideal for maintaining a clean and healthy home while accommodating various cleaning needs with ease.
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