What happens if I push my Personal Help Button and I can’t get to the phone or Communicator?
Stay where you are. Your Lifeline Communicator contains a highly sensitive microphone and a loud speaker. If you still can’t hear it or answer the Lifeline Personal Response Associate, Lifeline will place a call to your home. If there is no answer, Lifeline will immediately send emergency services.
Does the Personal Help Button have a battery?
Yes, each Personal Help Button has a battery that can only be replaced by Philips Lifeline in the factory. The Personal Help Button will automatically send a signal to Philips Lifeline when the battery needs to be replaced, and someone from Subscriber Services will contact you about the replacement.
What’s the difference between the “Slimline” and “Classic” Help Buttons?
The only difference between the Slimline™ and the Classic™ Personal Help Buttons is their appearance. They both function in the same way.
How can I get a Personal Help Button on a wrist strap? When you received your Philips Lifeline Medical Alert Service, you were probably given a neck cord, since that is the most popular way to wear the Personal Help Button. If you would like to order a wrist strap, contact Philips Lifeline.
Personal Help Button
Philips Lifeline 6900/6800/AT Series User’s Manual | 29 |