Frequently Asked Questions
What happens if I send a Help Call and the Response Center can’t hear me?
The Lifeline Personal Response Associate will probably be able to hear you through the highly sensitive microphone. However, if you cannot speak or be heard, Lifeline will call your home phone. If no one answers and you still cannot be contacted, help will automatically be sent.
What if I move to a different home or apartment?
We can transfer your service to your new or second home. Just give Lifeline a few weeks’ notice to make the change. To arrange this, call Philips Lifeline.
What if I spend part of the year in another home?
We can transfer your service for the time you are at your other home. Just give Lifeline a few weeks’ notice to make the change. To arrange this, call Philips Lifeline.
Can Lifeline be used if I have DSL Internet service on the same telephone line?
Yes, but a DSL filter must be installed on the phone line. Contact your phone company to obtain a DSL filter or purchase one from a local electronics store (e.g., Radio Shack).
Service
Philips Lifeline 6900/6800/AT Series User’s Manual | 9 |