Bayer HealthCare CONTOUR Blood Glucose Meter and Ascensia CONTOURTM Test Strips manual Error Codes

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Help

Error Codes

If you do not resolve the problem, contact Bayer

	WHAT YOU SEE		WHAT IT MEANS	WHAT YOU SHOULD DO

	E7		Wrong test strip.	Remove the test strip
				and retest using Ascensia
				CONTOUR Test Strip.

	E10		Invalid date or time.	See set-up instructions
				(page 21) to set the date
				and time on your meter.
				If you continue to have
				problems, contact Bayer
				Customer Service.

	E11		Abnormal result.	Remove the test strip and
				retest using a new test strip.
				Carefully follow testing
				instructions in your
				user guide.
				If you continue to have
				problems, contact Bayer
				Customer Service.

	HI		Test result is	• Wash your hands and the
			above 600 mg/dL.	test site. Repeat the test
				using a new test strip.
				• If your result is still “HI”,
				contact your physician or
				healthcare professional
				immediately.

CAUTION: Glucose levels above 250 mg/dL may indicate a potentially serious medical condition.

and Symbols

LO

Test result is below 10 mg/dL.

•Repeat the test using a new test strip.

•If your result is still “LO”, contact your physician or healthcare professional immediately.

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CAUTION: Glucose levels below 50 mg/dL may indicate a potentially serious medical condition.

Need Help? Call: 1-800-348-8100

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Contents User Guide Thank you for choosing the Ascensia Contour Testing Table of ContentsYour Ascensia Contour Test Strip Important Your Testing ToolsYour Ascensia Contour Meter Your Ascensia Microlet Lancing DeviceYour Meter Your Meter DisplayImportant Your Meter Features Your Meter FeaturesSymptoms of High or Low Blood Sugar Important Symptoms of High or Low Blood SugarImportant Important Things to Know Important Things to KnowBefore You Begin Important Before You BeginPotential Biohazard Testing Getting Ready to Test Getting Ready to TestGetting Ready to Test Testing Testing Getting the Blood DropGetting the Blood Drop For palm testing, it is Getting the Blood Drop TestingAlternative Site Testing-Use the clear endcap For forearm testing only, rub testing area vigorouslyTesting Testing Your Blood Testing Your BloodSkin or place the blood on Top of the test strip Testing Your Blood Testing To others Error Codes and Symbols What YOU see What IT Means What YOU should doError Codes If you do not resolve the problem, contact BayerSymbols Customer Service at Or too lowControl Solution Testing Control Solution TestingHelp Blood glucose average or in the 7 day total Options Setting the Date, Time, and Sound Setting the Date, Time, and SoundSetting the Time Setting the Date, Time, and Sound Options Setting the DateSetting the Sound Setting the 12 or 24 Hour Clock Setting the Month and Day formatSetting the Markers and Alarm Options Setting the Markers and AlarmOptions Using the Markers and Alarm Using the Markers and AlarmUsing the Markers and Alarm Options If you do not want to mark the test resultIf you want to mark the test result Alarm Pre-Meal AlarmMarkers Post-MealResult is marked as a Using the Memory Viewing Stored Results OptionsPress to view the 7 day total Options Viewing Stored Results Extras Changing the BatteriesCaring for the System Caring for the SystemTransferring Results to a Computer Transferring Results to a ComputerTechnical Information Technical InformationSpeciﬁcations SpeciﬁcationsWarranty Extras Service and Supplies Service InformationReplacement Parts Part Number SuppliesBayer HealthCare LLC 99B71519