Troubleshooting

1.Consistent low temperature readings.

a.The probe is not positioned properly in the ear canal. The tip of the probe must be snug and fully seated against the opening of the ear canal. Failure to properly position the probe may lead to a low temperature reading.

b.The probe lens is dirty. Clean the lens with a soft cloth moistened with water or isopropyl alcohol.

2.The word “Lo” or “Hi” appears. Temperature is out of the range of thermometer.

a.The probe is not positioned properly in the ear canal. The tip of the probe must be snug and fully seated against the opening of the ear canal. Please properly position the ear thermometer in the ear canal and then repeat the measurement.

3.Thermometer will not take a reading.

a.Check to see if the low battery icon appears with the word “Lo”. If it does, the battery needs to be replaced. See Battery Installation section of the manual.

b.Check to see if the low battery icon appears by itself. If it does, the battery may need to be replaced. See the Battery Installation section of the manual.