CHAPTER 6
ONE-YEAR LIMITED WARRANTY SERVICE
INSTRUCTIONS
Everest Interscience warrants each instrument to be free of defects in material or workmanship for a period of one year from the date of shipment to the original purchaser.
When examination of the instrument reveals that the fault has not occurred because of misuse or abnormal conditions of operation, Everest Interscience will service, replace or adjust any defective part or parts when the instrument is returned freight prepaid. OEM clients must show that recurring errors are not a part of the customer’s assembly integration process. Upon the advice of Everest Interscience, certain malfunctions will be considered to be due to these process techniques and this warranty will be considered null and void for any instruments subjected to those methods.
Instruments repaired when abnormal usage has occurred or beyond the effective date of the warranty will be charged at applicable rates. Everest Interscience will submit a quotation for the estimated charges before commencing repair. The customer must provide a Purchase Order or credit card information in the amount of the repair and return shipping before work will commence. After Everest has sent the repair quotation, the customer has up to one year to provide a Purchase Order or credit card information to Everest for either the repair and return or the return only of the instrument. If the customer does not provide this information within one year, Everest will recycle the instrument.
Instruments whose warranty expiration dates exceed five years from the current date may be subject to denial for service and repair. In such instances, please contact the Service & Repair Division at (520)
This warranty includes recalibration and battery replacement during the warranty period, if required.
NOTE: THE WARRANTY IS NULL AND VOID IF:
•The instrument has been dismantled, or
•The instrument case has been deformed such as dented, gouged, tool marks are present, etc.
If shipping from within the United States, please call
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