Lifetime Limited Warranty -- USA and Canada
Kohler warrants the cast iron components of this product manufactured after February 10, 2000, to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his/her home. Gloss reduction, scratching, staining and alkaline etching, of the finish over time due to use, cleaning practices or water or atmospheric conditions are not manufacturing defects but are indicative of normal wear and tear. This warranty applies only for KOHLER Cast Iron product installed in the United States of America, Canada and Mexico.
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler exceed the purchase price of the product.
If the cast iron product is used commercially or is installed outside of North America, Kohler warrants the cast iron product to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. All other components other than the enameled cast iron carry Kohler’s one- year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E- tailer, or by writing: Kohler Co., Attn.: Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you call
The foregoing warranties are in lieu of all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
Seller disclaims any liability for special, incidental or consequential damages. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary, from state/province to state/province.
This is our exclusive written warranty.
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