Kohler K-870, K-872 manual Troubleshooting

Page 11

Troubleshooting continued

7.

Pump stops before

A. GFCI or ELCB tripped.

A. Identify source of fault, and correct.

 

18 minutes.

 

Reset GFCI or ELCB.

 

 

 

 

 

 

B. Suction is blocked.

B. Remove obstruction.

 

 

 

 

 

 

C. Jets are blocked.

C. Remove blockage.

 

 

 

 

 

 

D. Motor overheated and protection

D. Check for blockage at suction and/or

 

 

device activated.

jets. Remove blockage and allow motor

 

 

 

to cool.

 

 

 

 

8.

Pump does not

A. 20-minute timer inadvertently

A. See service manual.

 

automatically stop

disabled.

 

 

after 22 minutes.

 

 

 

 

 

 

9.

Pump won’t turn

A. Faulty user keypad.

A. Replace user keypad. Refer to

 

off when the power

 

installer/dealer.

 

button on user

 

 

 

B. Faulty control.

B. Replace control. Refer to installer/dealer.

 

keypad is pressed.

 

 

 

10. Pump operates but

A. Faulty motor/pump.

A. Replace motor/pump. Refer to

 

variable speed

 

installer/dealer.

 

feature does not

 

 

 

B. Faulty control.

B. Replace control. Refer to installer/dealer.

 

work.

 

 

 

11. Bath water cools

A. Water temperature above 104_F

A. Allow bath water to cool.

 

while pump is

(40_C).

 

 

operating.

 

 

 

B. Heater is turned off on user keypad.

B. Turn heater on.

 

 

 

 

 

 

 

 

C. Wiring from heater to control is loose,

C. Check wiring for proper connections.

 

 

disconnected or damaged.

Refer to installer/dealer.

 

 

 

 

 

 

D. Faulty heater.

D. Replace heater. Refer to installer/dealer.

 

 

 

 

 

 

E. Faulty control.

E. Replace control. Refer to installer/dealer.

 

 

 

12. Noisy operation.

A. Pump banding straps have not been

A. Cut pump banding straps with tin snips.

 

 

cut.

 

 

 

 

 

 

 

B. Dry or dislodged jet O-ring (squeal).

B. Remove jet, replace and lubricate O-ring,

 

 

 

and reinstall jet.

 

 

 

13. Remote control (if

A. Batteries improperly installed or

A. Replace batteries.

 

equipped) does not

dead.

 

 

work.

 

 

 

B. Antenna on wiring harness is

B. Replace wiring harness. Refer to

 

 

 

 

damaged.

installer/dealer.

 

 

 

 

 

 

C. Remote control not programmed

C. See homeowners guide or service

 

 

correctly.

manual.

 

 

 

 

 

 

D. Faulty remote control.

D. Replace remote control.

 

 

 

 

 

 

E. Faulty control.

E. Replace control. Refer to installer/dealer.

 

 

 

 

Kohler Co.

11

1019486-5-A

Image 11
Contents Homeowners Guide Operating Instructions Table of Contents Your Kohler Whirlpool Thank You For Choosing KohlerOperating Your Whirlpool User Keypad and Whirlpool Modes/FeaturesOptional Remote Control Cleaning Your Kohler Cast Iron Whirlpool Care and Cleaning InstructionsLimited One-Year Warranty -- USA and Canada Lifetime Limited Warranty -- USA and Canada Kohler CO One-Year Warranty -- For MexicoTroubleshooting Procedures Troubleshooting 91820 Service PartsSingle Jet For Whirlpools With 5 or Less Jets 60320 1018964 Bracket 67065 Screw 90153 1001794 1018709 1020677 1019486-5- a 1013471 Kohler.com