HP 5000 manual HP Ink Supplies Troubleshooting

HP Ink Supplies

Troubleshooting

What are HP Ink Supplies? 3-2 Ink Cartridges 3-2

Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3

General Information About HP Ink Supplies 3-3

Some General Precautions When Handling HP Ink Supplies 3-4 Priming the Ink System 3-5

When Should You Replace the HP Ink Supplies? 3-5 The Front Panel Display 3-6

Obtaining Ink Cartridge Information 3-7 Obtaining Printhead Information 3-8 Status Codes and Messages 3-10

Status Messages 3-11

Error Status Messages 3-12

Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) 3-13 Ink Cartridge Errors (First Digit = 6, 7, 8) 3-16 Printhead Cleaner Errors (First Digit = A, B or *) 3-18

Major Ink Supplies Problems 3-19

Dry-firing of Printheads 3-19

Printheads Which are Out of Warranty are Indicated as In Warranty 3-19Replace Message "xx15 Replace" and "xx16 Replace" 3-19

Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20

HP DesignJet 5000 Series Printers Service Manual 3-1