Print Quality

Marks and/or scratches on double-sided media

If you are using double-sided media and there are marks and scratches evident on the media, the platen may need cleaning ((See

⇒Page 9-9).

There are Smears or Scratching on the Printed Media

This problem can appear on paper-based coated media if a lot of ink printed quickly. The media cannot absorb the ink quickly enough and becomes distorted. As the Printheads move over the media, the Printheads and the media come into contact with each other and the printed image is smeared.

1Press the Cancel key on the front panel; if you continue to print, the paper may damage the Printheads.

2Cancel the print job from your computer application. In order to obtain better results perform the following:

νUse HP recommended media. If the image you are printing has intense color, use HP Heavy Weight Coated (Economy) Paper.

νUse extended margins, or try to increase the print margins by relocating the image on the page from the software application.

νEnsure the Deflectors are installed on your Printer.

νIf the customer is using ‘Media Saving Options’ from the advanced section of the HP- GL/2 Driver, try disabling one or both of the options ‘auto rotate’ and ‘inked area’.

νUse the Take Up Reel if you have one installed.

If the above fails to solve the problem of smears and scratching, change the media that the customer is using to a non-paper based media such as HP High Gloss Photo Paper.

Long Term Color Bleeding (Glossy Papers)

If you see the colors are bleeding into the paper i.e. the color is soaking into the paper making the lines fuzzy and bleary. This will be because of the humidity conditions that the Printer is working under:

νAsk the customer to change the paper that they are printing with or

νRemove the Printer from the high humidity conditions.

6-22

HP DesignJet 5000 Series Printers Service Manual

Page 195 Page 197
Page 196
Image 196
HP 5000 manual Marks and/or scratches on double-sided media, There are Smears or Scratching on the Printed Media
Page 195 Page 197

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
Top Page Image Contents