HP Ink Supplies Troubleshooting

NOTE

NOTE

NOTE

Printhead Cleaner Errors (First Digit = A, B or *)

When replacing Printhead Cleaners:

νEnsure that you have the correct Printhead Cleaner.

νEnsure that the Printhead Cleaner is the correct color for that slot.

νEnsure that the Printhead Cleaner is the correct orientation.

If all 6 Printhead Cleaners present the same error message, check the following:

νAll Printhead Cleaners installed are NOT wrong type i.e. wrong model, unapproved etc.

νReplace Printhead Cleaners when Printheads are replaced.

The message status for Printhead Cleaners will not change until the door is closed; there is no sensor detecting removal and insertion.

 

Status Numbers

Printhead Cleaner Error

Procedure

 

 

Description

 

 

 

 

 

 

*X03 Replace

There is a Printhead Cleaner detection

Try the following:

Information

 

failure (you may continue to use the

1. Ensure that genuine HP Printhead

 

Printhead Cleaner)

Cleaners are installed.

 

 

2. Reseat the Printhead Cleaner.

 

 

3. Check the lens is clean and perform

 

 

Lens Maintenance if required ⇒ Page

Cleaner

 

 

 

 

9-5.

 

 

4. Replace the Printhead Cleaner.

 

 

 

XX05 Replace

The Printhead detects that the

Ensure that you have replaced the

Printhead

 

Printhead Cleaner does not match the

Printhead Cleaner together with the

 

rest of the ink system already installed.

Printhead.

 

 

Ensure that genuine HP Printhead

XX06 Replace

The Printer detects an incorrect

 

 

Printhead Cleaner

Cleaners are installed.

 

 

 

 

 

 

 

3-18

HP DesignJet 5000 Series Printers Service Manual

Page 93 Page 95
Page 94
Image 94
HP 5000 manual Printhead Cleaner Errors First Digit = A, B or, Information
Page 93 Page 95

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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