Troubleshooting

Loss of Gloss on HP Photo Imaging Gloss when using the Take-Up Reel

Under high humidity conditions (approx. >70%) the polymer chain in the coating of this media relaxes and the drying rate decreases. If the printed media is rolled onto a Take-Up Reel or is covered by another print, the contact between the two surfaces could cause blotches in the gloss. Try the following:

νReduce the level of humidity (<70%) that the Printer is working in. To find the humidity level, print the Service Configuration Print (Printer Setup Menu / Utilities / Test prints / Service config).

νIncrease the Dry Time using the Front Panel (Refer to the User’s Guide).

νDo not use the Take-Up Reel or Bin for this media when humidity levels are high.

Dry Cockle on High Density Prints Using Paper Based Media

High density prints can cause dry cockle mainly on Paper Based

Media.

To solve the problem do the following:

νUse the Take-Up Reel and Take-Up Reel deflectors.

νSet the Printer to Productivity mode to reduce the ink density.

νSelect Coated media modes

If the problem persists, try the following:

νLaminate the prints.

νUse a heavier media that is more suitable to high ink density, such as HP Paper based Semi-Gloss or HP Poster Paper.

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HP DesignJet 5000 Series Printers Service Manual

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HP 5000 manual Dry Cockle on High Density Prints Using Paper Based Media
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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