Print Quality

1Prints with completely white bands.

νCheck to see if the prints that the customer is trying to produce contain completely white bands. If this is the case, upgrade the Printer to the UV Firmware Release (A.02.XX).

νAs an alternative solution, advise the customer to put a line or border around the print.

NOTE

This problem is solved in any A.02.xx firmware release.

2Improper use of crop marks.

If the customer is using crop marks, this can be the cause of the length difference because the way the margins and the crop marks are implemented in the DJ5000 is very different from the way it is done in other Designjet products, e.g. DJ2000, 2500, 3000 & 3500.

3Use of Coated Media when trying to get precise output.

If the customer is using any type of Coated Media, Bond, etc. advise them to use glossy or polyester based films when the print accuracy is important.

Colors are not as Expected

If the Application or Driver settings are not correct, this could result in colors which are different than the one that were expected.

νTo have full control of the colors that are printed, use the CMYK option and no emulation (in Driver). Sending a file in RGB even with no color emulation could end up in undesirable results. If a Postscript file is not sent from a DesignJet 5000 PS driver, make sure you have the following settings in the Front Panel: Printer Setup Menu > Internal RIP settings > Ink Emulation > CMYK= Native.

νAs a special case, Adobe PhotoShop sends Pantone Colors as CMYK (no Pantone name). Therefore, Pantone Calibration does not make any difference. The file should be created as CMYK to prevent unexpected color changes.

Bad Color to Color Alignment in the Media-Axis

During Printhead Alignment, all the colors are scanned with both the Green and Blue LED’s. However, some colors are seen mainly with one LED whereas some other colors are seen with the other (e.g. Cyan is seen with the Green LED and Yellow is seen with the Blue LED). If there is any misalignment between these two LED’s, it will directly translate into the misalignment of the colors. The worst alignment errors are normally between Light Cyan and

HP DesignJet 5000 Series Printers Service Manual

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HP 5000 manual Colors are not as Expected, Bad Color to Color Alignment in the Media-Axis
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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