0C1001

System Error:

Problem

Description:

Corrective Action:

System Error:

Problem

Description:

Corrective Action:

System Error Codes

0C00FF

Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). The cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.

Try the following:

νRe-boot the Printer and the error code should not appear again.

νIf the problem continues to appear and the customer is using an external RIP, ask them to try one of the internal print modes by printing from the HP Driver. If the problem disappears, then the RIP print mode was causing the problem and the customer should contact the RIP vendor.

νCheck whether there is a printhead in the XX21 REPLACE status. If there is, replace that Printhead.

νIf there is no Printhead in the XX21 REPLACE status, print the Diagnostic Print to find the Printhead with the failing nozzles.

0C1000

Primer not calibrated or the calibration settings have been lost.

Try the following:
ν Perform the Service Station Calibration ⇒	Page 5-11.
ν Replace the Service Station Assembly ⇒	Page 8-67.

System Error:	0C1001
Problem	Primer Shutdown Error.
Description:
Corrective Action:	Try the following:
	ν Check that the Primer Stepper-MotorCable is NOT broken or
	damaged and that the Primer Arm moves freely from side to side.
	ν Replace the Service Station ⇒ Page 8-67.
	ν If the Error Code continues, replace the Main PCA ⇒ Page 8-79.
	Only replace one component at a time and check if the error has
WARNING
	gone before replacing another component. Using this procedure
	you will be able to determine exactly which component failed.

HP DesignJet 5000 Series Printers Service Manual

2-21

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.

HP 5000 manual 0C1001

Models: 5000

System Error:

5000 specifications