HP 5000 manual Error Status Messages, Status Code Part / Information

HP Ink Supplies Troubleshooting

Error Status Messages

Error status messages consist of the HP Status Code and the action message. The following tables group error messages according to the consumable, the action message (i.e. all Replace errors are grouped together), and then the status number i.e. last two digits.

The first digit in the HP ID code (see table below), identifies the consumable and/or provides specific consumables information.

Status Code	Part / Information
First Digit
0	HP No.81 Printhead in warranty
1	HP No.81 Printhead out of warranty
2	HP No.83 Printhead in warranty
3	HP No.83 Printhead out of warranty
4	Setup Printhead
5	Printhead Smartchip error
A	HP No.81 Printhead Cleaner
B	HP No.83 Printhead Cleaner
*	Printhead Cleaner Detection Error
6	HP No.81 Ink Cartridge
7	HP No.83 Ink Cartridge
8	Ink Cartridge Unknown

The second digit identifies the color (see table below), for the

Printhead, Printhead Cleaner or cartridge.

Status Code	Color
Second Digit
5	Light Cyan
4	Light Magenta
3	Yellow
2	Cyan
1	Magenta
0	Black

3-12 HP DesignJet 5000 Series Printers Service Manual