System Error:

Problem

Description:

Corrective Action:

NOTE

System Error:

Problem

Description:

Corrective Action:

System Error:

Problem

Description:

Corrective Action:

System Error:

Problem

Description:

Corrective Action:

System Error Codes

ffffffff 03450097

If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. Also, if you press any key on the front panel this error code (ffff ffff 03450097) may be displayed.

Re-boot the Printer and make sure that the Window is never opened during the cutting operation.

This problem is solved in any A.02.xx firmware release.

ffffffff 036000bd

This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialization, while checking the Printhead Cleaners. In most case, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by an incorrectly assembled Service Station.

Try the following:

νRemove the Printhead Cleaners and reinsert them again.

νIf the error still persists, perform the Service Station Calibration ⇒ Page 5-11.

νIf the error still persists, an onsite visit is necessary to repeat the calibration or to change the Service Station assembly or the Carriage Assembly.

ffffffff 036e0136

This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer.

Re-boot the Printer and the error code should not appear again.

01002D (Non-Continuable)

The Main PCA cannot communicate with the Carriage.

Try the following:

νCheck the Trailing Cable is connected correctly.

ν

Replace the Trailing Cable ⇒ Page 8-36.

ν

Replace the Carriage Assembly ⇒ Page 8-46.

HP DesignJet 5000 Series Printers Service Manual

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HP 5000 manual Ffff ffff 036e0136, 01002D Non-Continuable
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5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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