HP 5000 manual 0F0200 00b007bc

Models: 5000

1 404
Download 404 pages 26.66 Kb
Page 75
Image 75

System Error:

Problem

Description:

Corrective Action:

NOTE

System Error:

Problem

Description:

Corrective Action:

System Error:

Problem

Description:

Corrective Action:

System Error Codes

0F0200 00b007bc

This is an error related to an internal crash involving media profiles and memory.

Try the following:

νThis error is sporadic and very rare; just switching the Printer OFF and ON again will cause it to disappear.

νIf the customer has this problem frequently, recommend upgrading the firmware revision to A.02.xx in order to lower the frequency of the error.

This problem is solved in any A.02.xx firmware release.

0F0200 01E603d2

This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the Printer.

Try the following:

νRecommend to the customer to print via the Network Card because the transmission time via the Parallel Port is very slow.

νIf the customer insists on printing via the Parallel Port, ask them to check the Parallel Port settings on the PC (that was used when the error occurred). The Parallel Port setting in the PC BIOS should be in the ECP mode. This configuration should decrease the frequency of the error.

1f500XX (Boot Failed)

This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective.

Try the following:

νUnplug the Printer, remove the HDD cover and check that the two cables (a flat one and the power cable) are connected. Also check that the flat cable connector is clipped in correctly. If the

problem persists, replace the Hard Disk Drive Page 8-72.

νIf the problem continues, check that the Green and Orange LED’s on the Main PCA are ON. If they are not ON, probably the PWS

or its connections are defective. If the two LED’s are ON and the error continues, replace the Main PCA Page 8-79.

HP DesignJet 5000 Series Printers Service Manual

2-23

Page 75
Image 75
HP 5000 manual 0F0200 00b007bc