System Error Codes

System Error: 010023 (Non-Continuable)

ProblemEEROM Test failure.

Description:

Corrective Action:

NOTE

System Error:

Problem

Description:

ν Replace the Main PCA ⇒ Page 8-79.

After replacing the Main PCA, make sure you perform the Backup EEROM ⇒ Page 4-31, making sure that you select "Main PCA" when prompted.

010030 034c095e

This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer.

Corrective Action:

Re-boot the Printer and the error code should not appear again.

 

 

If the error code appears again, try connecting the Printer to a

NOTE

 

 

 

different power socket.

 

 

 

 

 

 

 

 

System Error:

010040

Problem

Error in Paper-axis Encoder quadrature.

Description:

 

Corrective Action:

Try the following:

 

 

 

ν Check that the Paper-Axis Motor cable is NOT broken or

 

 

 

damaged.

 

 

 

ν Check that the Paper-Axis Motor cable is correctly connected.

 

 

 

ν Replace the Paper-Axis Motor ⇒ Page 8-100.

 

 

 

ν If the Error Code continues, replace the Main PCA ⇒ Page 8-79.

 

 

Only replace one component at a time and check if the error has

WARNING

 

 

 

gone before replacing another component. Using this procedure

 

 

 

you will be able to determine exactly which component failed.

 

 

 

 

2-8

HP DesignJet 5000 Series Printers Service Manual

Page 59 Page 61
Page 60
Image 60
HP 5000 manual System Error 010023 Non-Continuable, Different power socket
Page 59 Page 61

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.
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