16 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Con- tact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire (IPI) Ignition System

Symptom

Possible Cause

Corrective Action

1. Pilot won’t light. The

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

ignitor/module makes

 

are connected to correct terminals on module and pilot assembly.

noise, but no spark.

 

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

 

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot

 

 

assembly are tight; also verify connections are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 inch or 1/8 in. (3 mm).

 

D. Module.

Remove ignitor wire “I” from module. Place a grounded wire

 

 

about 3/16 in. (5 mm) away from “I” terminal on module. Activate

 

 

LUX60 with the POWER button of the remote. If there is no spark

 

 

at “I” terminal module must be replaced. If there is a spark at

 

 

“I” terminal, module is fine. Inspect pilot assembly for shorted

 

 

sparker wire or cracked insulator around electrode. Replace pilot

 

 

if necessary.

 

 

 

2. Pilot won’t light, there is no

A. No power or transformer

Verify that transformer is installed and plugged into module.

noise or spark.

installed incorrectly.

Check voltage of transformer under load at spade connection on

 

 

module with LUX60 turned on. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

B. A shorted or loose connection

Remove and reinstall the wiring harness that plugs into module.

 

in wiring configuration or wiring

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

harness.

Remove and verify continuity of each wire in wiring harness.

 

 

Replace any damaged components.

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

E. Module.

Remove ignitor wire “I” from module. Activate LUX60 with the

 

 

POWER button of the remote. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal,

 

 

module is fine. Inspect pilot assembly for shorted sparker wire or

 

 

cracked insulator around electrode.

 

 

 

3. Pilot sparks, but pilot will

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

not light.

 

pressure reading is within acceptable limits.

 

B. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3

 

 

mm).

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

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Heat & Glo • LUX60 • 4062-116 • Rev. G • 4/11

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Heat & Glo LifeStyle LUX60 owner manual Troubleshooting, IntelliFire IPI Ignition System