Kohler K-812-N1 manual Troubleshooting, Remote Control

Troubleshooting (cont.)

Symptoms		Probable Causes		Recommended Action
3.	User keypad is	A.	Control program is locked.	A.	Reset GFCI or RCD.
	illuminated, but does	B.	Wiring harness from user	B.	Check wiring for proper connections.
	not respond to		keypad to control is loose,		Replace wiring harness if necessary.
	buttons or outer ring.		disconnected or damaged.
		C.	User keypad does not work.	C.	Replace user keypad.
		D.	Control does not work.	D.	Replace control.
4.	User keypad	A.	Control program is locked.	A.	Reset GFCI or RCD.
	indicator bar keeps	B.	Wiring harness from user	B.	Check wiring for proper connections.
	scanning at		keypad to control is loose,		Replace wiring harness if necessary.
	power-up.		disconnected or damaged.
		C.	User keypad does not work.	C.	Replace user keypad.
		D.	Control does not work.	D.	Replace control.
5.	User keypad is	A.	Power cord from pump to	A.	Check wiring for proper connections.
	illuminated, but		control is loose, disconnected or
	pump won’t start.		damaged.
		B.	Pump does not work.	B.	Replace pump.
		C.	Control does not work.	C.	Replace control.
6.	Motor runs but	A.	Pump is shimmed too high.	A.	Lower pump/control to subfloor level.
	pump won’t prime	B.	Small air leak at pump inlet.	B.	Securely tighten nut(s) on intake side of
	(cavitates).				pump.
		C.	Motor/pump does not work.	C.	Replace motor/pump.
		D.	Control does not work.	D.	Replace control.
7.	Pump stops before	A.	GFCI or RCD tripped.	A.	Identify source of fault, and correct.
	18 minutes.				Reset GFCI or RCD.
		B.	Suction is blocked.	B.	Remove obstruction.
		C.	Jets are blocked.	C.	Remove blockage.
		D. Motor overheated and protection		D. Check for blockage at suction and/or
			device activated.		jets. Remove blockage and allow motor
					to cool.
8.	Pump does not	A.	20-minute timer inadvertently	A.	See service manual.
	automatically stop		disabled.
	after 22 minutes.
9.	Pump won’t turn off	A.	User keypad does not work.	A.	Replace user keypad.
	when the power
	button on user	B.	Control does not work.	B.	Replace control.
	keypad is pressed.
10.	Pump operates but	A.	Motor/pump does not work.	A.	Replace motor/pump.
	variable speed
	feature does not	B.	Control does not work.	B.	Replace control.
	work.
11.	Bath water cools	A.	Water temperature above 104°F	A.	Allow bath water to cool.
	while pump is		(40°C).
	operating.	B.	Heater is turned off on user	B.	Turn heater on.
			keypad.
		C.	Wiring from heater to control is	C.	Check wiring for proper connections.
			loose, disconnected or damaged.
		D. Heater does not work.		D. Replace heater.
		E.	Control does not work.	E.	Replace control.
12.	Noisy operation.	A.	Pump banding straps have not	A.	Cut pump banding straps with tin
			been cut.		snips.
		B.	Dry or dislodged jet O-ring	B.	Remove jet, replace and lubricate
			(squeal).		O-ring, and reinstall jet.

Remote Control

1019490-5-C 10 Kohler Co.