Ingenico 7780 manual Troubleshooting Terminal does not turn on

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3.5 Troubleshooting

The terminal does not turn on

)Check that the battery is charged (see chapter 3.2 “Battery set up and charging”).

)Check base and wall support connections (both electric and telephone connections).

You cannot connect to the telephone network

)Check base and wall support connections (both electric and telephone connections).

)Check that the terminal is placed on the base correctly {check that the terminal displays

(on the right hand side of the display) the connection to the base symbol

}.

There is nothing on the receipt that comes out of the terminal

)Check that the roll of paper has been put in the right way (see chapter 2.3 “Changing the roll of paper”)

There is no Bluetooth technology link between the terminal and the base

)Check that the terminal is in the Bluetooth technology field (the terminal displays this icon on the upper left hand corner of the screen.

)Check if any other system used, using frequently the ISM 2,45 GHz band is connected.

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Contents 7780 Page Contents Ingenico Thank you for choosing an Ingenico productTerminal and base PresentationIngenico Overview of Ingenico Navigation keys navigate in the terminal menus Keyboard details and functionalityIngenico Present Card 11/07/02 15h01 UseIngenico Card reading Terminal maintenanceIngenico Changing the roll of paper Installation and starting Bluetooth technology Regulations DecemberLocation of the terminal and the base Ensure that the terminal is seated securely on the base Battery set up and chargingPage TNV-3 Ingenico Terminal connectionsTNV-3 Cable securing plate Line Line 1 option Line extensionFull format card connectors Foolproof lug Installing a SIM card and a full format cardInstalling the full format card You cannot connect to the telephone network Troubleshooting Terminal does not turn onIngenico Safety RecommendationsSecurity Ingenico Switched Telephone Network STN RF SafetyGeneral safety Weee Index BatteryNON Contractual Document Ingenico