Dell D50D, D10D, D90DW manual Kit Warranty, Overview, Dell Technical Support

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Chapter 1

Kit Warranty

The warranty on the hardware component of this kit assumes the remaining months of warranty of the thin client in which it is installed, or for 90 days, whichever is greater. Installation of this kit will not void the factory warranty, however the user will be responsible for damage due to improper installation.

Overview

To convert your D class thin clients to WES7:

1.(Optional) If you need to perform a hardware installation (install new flash), complete "Installing Z Class Flash."

2.(Required) Complete "Installing WES7 Firmware."

Dell Technical Support

To access Dell technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Self-Service Center at http://support.wyse.com/selfservice.html or call Customer Support at

1-800-800-9973 (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global.

Related Documentation and Services

Fact Sheets containing the features of hardware products are available on the Dell Web site. Go to http://www.wyse.com/products and use the Cloud clients tab to locate and download the Fact Sheet for your hardware product.

Administrator and other documentation for your cloud client model are available at: http://www.wyse.com/manuals.

Dell Online Community

Dell maintains an online community where users of our products can seek and exchange information on user forums. Visit the Online Community forums at: http://community.wyse.com/forum.

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Contents Installation Guide Dell Wyse D Class Conversion to WES7Copyright Notices Contents IvContents This page intentionally blank Kit Contents IntroductionKit Warranty OverviewDell Technical Support Installing D Class Flash ProceduresRequirements Removing the cover Main board and Flash module This page intentionally blank Installing WES7 Firmware Install Wyse USB Firmware Tool Update firmware options Windows Embedded Standard Browse for image file Page Verifying Thin Client Operation Troubleshooting USB Keys Troubleshooting Boot Issues