Cal Spas LTR20101000 manual Portable Spa, Manufacturer Warranty, Warranty Performance, Disclaimers

Manufacturer Warranty

Cal Spas electronic component warranty is extended through the manufacturer of the product including, but not limited to: televisions, stereos, UV water sanitizer components, etc. Spa covers are warranted for one year by manufacturer (except for Promo, Premium, and Platinum spa covers, which are warranted for 90 days) unless otherwise specified.

Warranty Performance

In the event of a malfunction or defect covered under the terms of this warranty, the factory authorized selling dealer is responsible for performing all necessary repairs. To obtain service, contact the selling dealer. In the event the consumer is unable to obtain satisfactory customer service from the selling dealer, written notification must be given to the LMS Customer Relations Department within 30 days of the reported failure. In the event of any warranty replacement, all labor costs (not limited to removal, replacement, and installation) and shipping costs are the responsibility of the spa owner. There will be no charge for parts on a covered item. However, the LMS Service Agent may assess a reasonable travel or mileage charge per service call, which may include diagnostic time. If LMS determines that repair of a covered item is not feasible, LMS reserves the right to replace the defective merchandise with merchandise equivalent or equal in value to the original merchandise. In the event of any warranty replacement, all removal, replacement, installation and shipping costs are the responsibility of the spa owner.

Proration of Warranty

Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or a comparable unit. The user will be charged one percent of the current retail cost for each full month of ownership from the date of purchase through the date failure is determined to be non-repairable. This charge will be waived during the first twelve months of ownership.

Warranty Limitations and Exclusions

This warranty is void if the spa has been subject to negligence, alteration, misuse, abuse, repairs by non- LMS authorized personnel, incorrect electrical installation, installation by unqualified personnel, installation without a permit if required by local codes, installation of any component other than by the manufacturer, acts of God (including, but not limited to, acts of nature and surrounding environments), and any other cases beyond the control of LMS.

Examples of common acts invalidating this warranty include, but are not limited to:

•Use of spa in a non-residential application.

•Scratches caused by normal use.

•Operation of spas water temperature out of the normal operating range of 32˚F (0°C) to 118˚F (47.8°C).

•Damage caused by incorrect water level (low, overflow, etc.).

•Damage caused by extreme weather conditions (hot, cold, etc.).

2010 Portable Spa

•Damage caused by dirt, sand and calcium.

•Damage caused by clogged filter cartridges. See filter cleaning recommendations in this owner’s manual.

•Damage caused by continued operation of this spa with either a known or an unknown problem.

•Damage caused by tri-chlor, acids, chlorine tablets, any floating chemical devices, or any spa chemicals not authorized by LMS.

•Damage caused by improper water chemistry. (High levels of chlorine, bromine, calcium, pH and other excessive chemical levels.)

•Damage caused by direct sunlight. Spas should always be covered when not in use.

•Damage caused as a result of failure to follow operating instructions as defined within this owner’s manual.

•Damage caused by incorrect electrical installation, electrical brownout, voltage spikes, or operation of spa out of voltage range by more than ±10%.

•Spas improperly installed or placed on non-approved surfaces.

Although shell cracks, which are breaks in the shell that go all the way through, are covered by this limited warranty, cosmetic scratches, gouges and crazing are not considered cracks and are not covered.

The limited warranty applies only to spas normally used for personal, family or household purposes.

For relocating your spa without voiding your warranty, contact Customer Service for relocation procedures.

Replaceable service items such as filters, light bulbs, pillows, jet inserts, and filter covers are specifically excluded from the limited warranty.

Spa covers and stereo systems are delivered with their own manufacturer’s warranty. For more information, please see their warranties in the owner’s information package that was delivered with your spa for more information.

Equipment adjustments (such as pressure switch adjustments) are specifically excluded from this warranty.

Disclaimers

This limited warranty is made with the express understanding that the spa is not an essential device or medical device as defined under State and Federal Law. LMS shall not be liable for loss of use of the spa or other incidental or consequential costs, expense or damages, which may include but are not limited to removal of permanent deck or other custom fixtures or the necessity for crane removal. Any implied warranty shall have duration equal of the applicable warranty stated above. Under no circumstances shall LMS or any of its representatives be held liable for injury to any person or damage to any property, however arising.

Legal Remedies

This limited warranty gives you specific legal rights and you may have other rights, which may vary from state to state.

Customer Service

See your Cal Spas dealer for a copy of the applicable warranty, details, and any questions you may have regarding the warranty coverage on your spa.

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LTR20101000, Rev. C www.calspas.com