Cal Spas LTR20101000 Troubleshooting, Symptom, Possible Causes, Possible Solutions, Heat Problems

52 Appendix

Troubleshooting

Symptom	Possible Causes	Possible Solutions
System / Power Problems
System does not work	Power is turned off	Reset spa
Control pad and spa	No electrical power to spa	Turn on or reset the GFCI circuit breaker.
equipment do not		If this does not solve the problem, have
operate		a qualified electrician check the electrical
		service.
	The 20 or 30A fuse, depending on	Contact your dealer
	the system, has blown
The spa does not turn	Spa is trying to heat up	Check the temperature setting is in
off		Standard mode
	Spa is in filter cycle	Normal. No adjustment necessary
	Spa is in Standard mode	Check setting
Control panel displays	An error may have has occurred	See Diagnostic Messages on page 18 for
a message		message code meanings
GFCI breaker trips	Improper wiring to spa or GFCI	Consult with a qualified electrician
repeatedly	breaker is defective
	There is a defective component on	Contact your dealer
	the spa
Heat Problems
Spa does not heat	Heating mode not selected	See control panel instructions on pages
		12 through 16
	Water level is too low	Add water to correct level
	No electrical power to spa	Turn on or reset the GFCI circuit breaker.
		If this does not solve the problem, have
		a qualified electrician check the electrical
		service.
	Heater is defective	Contact your dealer
	Gate valve is partially or fully closed	Open gate valves. Note: Never operate
		your spa with the gate valves closed!
Spa gets warm but	Thermostat has been turned down	Set control panel to a higher temperature
does not get hot
	Insufficient filtration time	Increase filtration time
	Water level is too low	Add water to correct level
	No electrical power to spa	Turn on or reset the GFCI circuit breaker.
		If this does not solve the problem, have
		a qualified electrician check the electrical
		service.
	Dirty filter cartridge	Clean filter cartridge
	Gate valves closed	Open gate valves
	Spa cover improperly positioned	Align spa cover
Spa gets too hot	Filtration time is set too long	Reduce filtration cycles, especially during
		summer months

2010 Portable Spa

www.calspas.com LTR20101000, Rev. C