Dynaudio BM9S owner manual Troubleshooting, Check this first

Troubleshooting

Troubleshooting

There may be various reasons why the subwoofer doesn’t function properly in a system without it being faulty. The checklist below will help solve problems you may encounter. Before consulting your Dynaudio Acoustics dealer, check this list first.

Check this first:

XCheck if all signal cables are connected properly.

XCheck settings in bass management menu of the connected source.

XCarefully and gradually increase the subwoofer volume level on the source.

XCarefully and gradually increase the subwoofer volume level on the subwoofer Gain control.

Problem	Cause	Solution
The subwoofer switches itself off while	There is hardly any low-frequency signal available in the	X The subwoofer will switch on automatically as
music is being played.	signal. This can happen if the music or movie itself does	soon as low frequent music signals are detected.
	not contain very low frequencies (e.g. long dialogues).	X Switch subwoofer off and on again by means of
		the main POWER switch.
The subwoofer will not switch on at all.	• AC mains cable has become disconnected	Make sure to switch the system off first before
	(LED does not lit)
		making any changes!
	• Mains switch on the back is switched to OFF
	(LED does not lit)	X Reconnect mains cable.
		X Switch mains back on.
		X Check if all signal cables are connected properly.
The subwoofer will not switch on	• No signal is present on either of the subwoofer’s inputs	Make sure to switch the system off first before
automatically.	(LED lights red).
		making any changes!
		X Check if all signal cables are connected properly.
		X Check if the subwoofer output on the source is
		engaged.
Subwoofer is switched on but no sound	• No signal is present on either of the subwoofer’s inputs.	Make sure to switch the system off first before
from the subwoofer.	• In the source’s bass-management set-up, subwoofer
		making any changes!
	has been disabled.
	• Subwoofer volume level has been turned down all the	X Check if all signal cables are connected properly.
	way on the source.	X Check settings in bass management menu of the
	• Subwoofer volume level has been turned down all the	source.
	way with the subwoofer’s control.	X Carefully and gradually increase the subwoofer
		volume level on the source.
		X Carefully and gradually increase the subwoofer
		volume level on the subwoofer Gain control.

Dynaudio Acoustics BM9S 11